Richard Branson
Richard Branson
Sir Richard Charles Nicholas Bransonis an English business magnate, investor, and philanthropist. He is best known as the founder of Virgin Group, which comprises more than 400 companies...
NationalityBritish
ProfessionEntrepreneur
Date of Birth18 July 1950
CityLondon, England
survival complaints customers
Listen to the customer's complaint and act fast.
loyal-customers employee company
Loyal employees in any company create loyal customers, who in turn create happy shareholders.
listening customers
Success Comes from listening to your customer.
thinking customers
You can never go too far wrong by thinking like a customer who’s new to the business.
loyal-customers keys expectations
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.
club expect flight flying gives members save space time
We expect the first Virgin Galactic space flight to take place in 2008, which gives our Flying Club members time to save up all their miles.
impeccable millions people priorities record
We are used to transporting millions of people ... transporting them safely. And we want to keep that impeccable record so. We know what our priorities are.
combined deal holding increased order price reap reduction reward share shares taken
I've taken a reduction in the price in order to get the deal done. We will reap our reward from the increased share price by holding our shares in this new combined company.
enormous fantastic sad sympathy
We have enormous sympathy for him. He has done a fantastic job. It is sad they have to come down so soon.
atlantic british build business combat dirty famous felt financial muscle needed prove proved record run successful tricks whereas
British Airways was doing everything they could do to put Virgin Atlantic out of business -- what's become famous here as the dirty tricks campaign, ... We felt that we needed the financial muscle to combat them. And I still had a lot to prove at Virgin Atlantic whereas we proved that we could, you know, build and run a successful record company.
anywhere cape coast east
At some stage, we're going to need an East Coast base. If you have to set up on the East Coast somewhere, I can't think of anywhere better than Cape Canaveral.
family
I've been very lucky. I come from a very close family.
Lightning is something which, again, we would rather avoid.
created designed digital download exciting fan innovative music service uk
Virgin Digital UK is an exciting and innovative download service created and designed with the music fan in mind.