R. Robinson
R. Robinson
customers database due happened knows levels rare running service time tolerant
Customers are very tolerant about the Dec. 20 issues, due to the service levels they've come to expect. Everyone now knows about what was a 2.5-hour outage over a 4.5-hour time period. What happened was a rare database error, and it has been fixed. We're running as well as we've ever run.
tough
Very tough I would imagine, but that's what we do.
community folks hard orleans parts prepared year
We should be prepared to have folks in our community for up to a year and a half, ... It's hard to know when parts of New Orleans and Biloxi, (Miss.), will be rebuilt.
across advertising classified december entertainment fourth light pleased results saw slower strength
We are very pleased with our advertising results in December and the fourth quarter, when we saw strength across many categories. January, traditionally a light month, is off to a slower start, especially in the entertainment and classified automotive categories.
arrive bears door humane literally
There's no humane way of bile extraction, and there never will be. These bears are literally at death's door when they arrive with us.
inside outside time
There's not enough time for them to be the outside person and the inside person.
asians blacks europeans fascinated finding industry movies news people travel watching
The travel industry is finding that people from all over the world are fascinated with African-American culture, ... particularly Europeans and Asians who have been watching blacks for many years in the movies and through the news media.
baltimore coming county growth next sees spread within york
York County sees more growth coming up through the Maryland-Baltimore-Washington area. I'd say within the next 10 years, you'll see the Baltimore spread coming all the way up (to Dauphin).
expect ice
We expect a lot of damage. We had ice everywhere.
believe century chance change florida industry truly
We believe this is the industry of the 21st century and is going to change everything about our lives. We truly believe Florida has a chance to participate in that in a big way.
balls came coach deep halftime handle hit speed stretch
We wanted to go deep. Coach came in at halftime and said they couldn't handle our speed on the outside, and we just wanted to stretch them vertically. We had to hit some deep balls because they were blitzing every time.
aware balances checks felt integrity maintain quality questions system
We're well aware of all the questions surrounding the plan. But we felt there was a system of checks and balances in place to maintain the quality and integrity of the numbers.
care cosmetics lawn looking perspective products sit takes
We're USDA. We're looking at it from an agricultural perspective -- we do agricultural products here. We do food, ... We don't do cosmetics here. We're not lipstick. We're not mouthwash. We're not lawn care products. It takes a while to sit down and look at this and say, all right, how do we make this work?
pedigree rock
That was a real treat, to have the real pedigree of progressive rock to play for us.