Nicholas Graham
Nicholas Graham
Nicholas Grahamis a Canadian businessman and entrepreneur, originally from Calgary, Alberta. He was sometimes known as Doug Scot...
Nicholas Graham quotes about
add care customer pleased positive practices reach resolution steps
We are pleased to reach this resolution because it will add even more positive steps to the customer care practices we already have here at AOL.
matter pleased
very pleased to see this matter come to an appropriate conclusion.
agreement pleased reached state
We're pleased to have reached this agreement with the State of New York.
agreement america believe certain increase online pleased quality reached state york
America Online is pleased to have reached an agreement with the state of New York on certain customer-care practices, and we believe this agreement will increase quality assurance.
accurately containing continue delivering millions web
We've been accurately and responsibly delivering tens of millions of e-mails containing that Web link, and we will continue to do so.
delivery heard
We heard from our senders that they wanted other delivery options.
court information order receive reveal unless valid
We never reveal any kind of information unless we receive a valid court order or subpoena.
assist certain increase intentions member quality
that will increase quality assurance, and assist with the verification of certain member intentions online.
impact members seen service unusual
We haven't seen anything unusual or alarming. There hasn't been any impact on our members or our service.
delivering guarantee hearing members partners stand
We were hearing not only from members but also e-mail partners that they wanted a different way of delivering e-mail that would stand out in the inbox and would guarantee them delivery.
good
It's good for the consumer. It's good for the e-mail companies.
amount cost cover modest ongoing revenue simply
It's a very modest revenue amount that we will use to simply cover the cost of ongoing spam-fighting.
announced aol cases contained defended denies original series several today
The settlement announced today consolidates and resolves a series of cases that have been pending for several years. AOL denies the allegations contained in the original lawsuit, and we've defended the cases accordingly.
access aol offered reliable stable sure test thoroughly
We will thoroughly test V.92 and make sure it is stable and reliable before V.92 access is offered to AOL customers.