Nicholas Graham
Nicholas Graham
Nicholas Grahamis a Canadian businessman and entrepreneur, originally from Calgary, Alberta. He was sometimes known as Doug Scot...
address aol billing consistent consumer customer efforts full goes great issue obtain opportunity potential provide resolve service taking
AOL goes to great lengths to provide high-quality, best-in-class customer service -- taking extraordinary efforts to prevent, address and resolve billing issues. Consistent with that approach, the settlement allows any consumer with an outstanding issue the opportunity to obtain a potential full refund.
access aol offered reliable stable sure test thoroughly
We will thoroughly test V.92 and make sure it is stable and reliable before V.92 access is offered to AOL customers.
asked combat good help mechanism mode provide quite users
We're very much in combat mode around here. Our users have asked us for quite a while for help in determining good e-mail from bad. We have to provide them a mechanism to do this.
matter pleased
very pleased to see this matter come to an appropriate conclusion.
assist certain increase intentions member quality
that will increase quality assurance, and assist with the verification of certain member intentions online.
impact members seen service unusual
We haven't seen anything unusual or alarming. There hasn't been any impact on our members or our service.
court information order receive reveal unless valid
We never reveal any kind of information unless we receive a valid court order or subpoena.
business busy experience knowledge policy public time
Her knowledge and experience in the public policy and business world will be helpful. This is a very busy time for us.
delivering guarantee hearing members partners stand
We were hearing not only from members but also e-mail partners that they wanted a different way of delivering e-mail that would stand out in the inbox and would guarantee them delivery.
Porn is passe when it comes to spam.
chatter clear falls fear heard political three today
Much of what has been heard today falls into three clear categories: political fundraising, competitive chatter and the omnipresent fear of change, even when it's for the better.
avoid sure
We want to make sure they avoid charges,
ahead events exist mark next perform political protest selected target wrong
There is nothing substantive about the events today. We will go ahead with the implementation in the next 30 days. Mark it on your calendars. These are organizations that exist to protest and perform political fundraising online, and they've selected the wrong target in AOL.
confused confusion created debate misguided steps taking time
There has been a philosophical debate that has been deliberately confused by critics. Their arguments are misguided and erroneous. We're taking these steps at this time because of the confusion that has been created in the marketplace.