Michael Dell
Michael Dell
Michael Saul Dellis an American business magnate, investor, philanthropist, and author. He is the founder and CEO of Dell Inc., one of the world’s leading sellers of personal computers. He was ranked the 41st richest person in the world on 2012 Forbes list of billionaires, with a net worth of US$22.4 billion as of December 2014...
ProfessionEntrepreneur
Date of Birth23 February 1965
CityHouston, TX
customers dollars feet voting
Customers are voting with their dollars and their feet today,
confidence customers great managing midst operating period rapid rate strengths trying winning
We're winning new customers at a rapid rate and successfully managing our operating expenses, ... Those strengths in the midst of a trying period give us great confidence for the long term.
based customers expect follow growth historical industry telling
Based on what customers are telling us, we expect sequential industry growth to follow historical trends, Y2K notwithstanding,
base broader business customer direct extended far government including last mix model moved online year
Last year we dramatically extended the capabilities of the Dell direct business model through opportunities with the Internet, ... Our online customer mix moved from a predominantly consumer-oriented base to a far broader base including business and government customers.
best came capture cared customer great pride restaurant took wisdom work
The best part was the wisdom of the restaurant owner, which I could capture if I came to work a little early. He took great pride in his work and cared about every customer who came through his door.
customers great listen quick smart
It's customers that made Dell great in the first place, and if we're smart enough and quick enough to listen to customer needs, we'll succeed,
anyone believe compelling customers degree difference greater retaining winning
We believe we're doing so to a much greater degree than anyone else in our industry, and it is already a compelling difference in winning and retaining customers of all types.
applying business component costs customers design easier enhancing entire internet process reducing relationships
We're increasingly applying the Internet to our entire business, from component design to end-user support, in the process making it easier to do business with Dell, enhancing relationships with customers and suppliers and reducing costs for all of us,
advantages compelling customer demand direct expansion goal groups half industry model percent product regional remains results room sales second strong toward track tremendous year
Our second-quarter results and expectations for strong industry demand in the second half of the year keep us on track toward our goal of 30 percent full-year sales growth. There remains tremendous room for expansion in all product categories, customer groups and regional markets, and the fundamental advantages of our direct model are more compelling than ever.
appreciate aspects attempting believe business continue customers difference direct imitate recognize results several stability strength strong unique
Our strong results continue to differentiate us from our competitors, several of which are attempting to imitate aspects of Dell's unique direct business model. We believe that our customers around the world recognize the Dell difference and increasingly appreciate the benefits, stability and strength of our direct model,
customers exactly february larger looking looks major rate start strong taking
A lot of the larger customers are looking at the end of February before major rollouts start taking place. We don't know exactly at what rate the turn-on is going to go, but it looks like February is not going to be tremendously strong for the industry.
calendar component conditions continue cost customer declines industry operating position remain strong system
As we come to the end of the calendar year, industry conditions remain healthy, ... Processor and operating system transitions and component cost declines continue to position our industry for strong customer demand.
approach customers industry reject service technology vertical
The old industry approach was proprietary technology and vertical service solutions, ... Customers now universally reject these notions.
business continued customer grow regions segments
Our business continued to grow profitably in all customer segments and regions around the world,