Marshall Field
Marshall Field
Marshall Fieldwas an American entrepreneur and the founder of Marshall Field and Company, the Chicago-based department stores. His business was renowned for its then-exceptional level of quality and customer service. Field is also known for some of his philanthropic donations, providing funding for the Field Museum of Natural History and donating land for the campus of the University of Chicago...
NationalityAmerican
ProfessionBusinessman
Date of Birth18 August 1834
CountryUnited States of America
More things to remember: 7) The value of time; 8) The pleasure of working; 9) The obligation of duty; 10) The power of kindness; 11) The wisdom of economy; 12) The virtue of patience.
Things to remember: 1) The worth of character; 2) The improvement of talent; 3) The influence of example; 4) The joy of origination; 5) The dignity of simplicity; 6) The success of perseverance.
A man with a surplus can control circumstances, but a man without a surplus is controlled by them, and often has no opportunity to exercise judgment.
Good will is the one and only asset that competition cannot undersell or destroy.
Freedom of the press and also of speech, assembly, and worship can persist as social forms and legal guarantees, while at the same time their functional realities can be gradually slipping away.
If a blending of individualism and of cooperative participation is a prerequisite to a democratic solution of the problems of a society of free men, it must also be noted that an atmosphere of freedom is required if these problems are to be met constructively and as they arise.
Beware of a misfit occupation. . . . Consider carefully your natural bent, whether for business or a profession.
To do the right thing, at the right time, in the right way; to do some things better than they were ever done before; to eliminate errors; to know both sides of the question; to be courteous; to be an example; to work for the love of work; to anticipate requirements; to develop resources; to recognize no impediments; to master circumstances; to act from reason rather than rule; to be satisfied with nothing short of perfection.
Give the lady what she wants!
Right or wrong, the customer is always right.
More things to remember: 7) The value of time; 8) The pleasure of working; 9) The obligation of duty; 10) The power of kindness; 11) The wisdom of economy; 12) The virtue of patience.
Those who enter to buy, support me. Those who come to flatter, please me. Those who complain, teach me how I may please others so that more will come. Those only hurt me who are displeased but do not complain. They refuse me permission to correct my errors and thus improve my service.
I have tried to make all my acts and commercial moves the result of definite consideration and sound judgment. There were never any great ventures or risks. I practiced honest, slow-growing business methods, and tried to back them with energy and good system.
The greatest good [a man] can do is to cultivate himself in order that he may be of greater use to humanity.