Mark Goulston
Mark Goulston
Mark Goulstonis a prominent psychiatrist and consultant to major organizations. His book, Just Listen, ranked #1 in six Amazon/Kindle categories, has been translated into 14 languages, reached #1 in Munich and Shanghai, and became the basis of a 2010 PBS special. The Consumers Research Council three times named him one of America's Top Psychiatrists, including in 2011. For over 20 years, he has been Clinical Assistant Professor of Medicine at UCLA's Neuropsychiatric Institute. Goulston has appeared on Oprah, The Today...
best choice commitment fire hiring importance instead rushing
To make the best hiring choice, you need to make a commitment to the importance of hiring well, instead of rushing through it and end up having to fire poorly,
employee hire tasks
When you hire someone to do tasks that you dislike, that employee really has you over a barrel,
ask whether
We ask whether everyone really understands what was discussed, ... what are you going to do differently and why.
firing hiring worse
Firing someone is much worse than hiring someone,
automatic behavior change changed days habit months six takes
It takes 30 days for a change in behavior to become a habit, and six months for a habit to become the automatic way a person does things, ... If they haven't changed in 30 days, it's not happening.
best delight early enjoyment expect far fun last love naive slip time tragic work worst
When your worst day at work is better than your best day with your partner, it's time to work at getting the fun back, ... While it's naive to expect the spontaneous delight of early love to last forever, it's tragic to let enjoyment slip so far away, it can't be retrieved.
embarrass purpose quiz shame sure
The purpose of the quiz is not to shame or embarrass anyone, but to make sure everyone is on the same page.
interesting connecting
Be more interested than interesting.
understanding tools hunger
Understanding a person's hunger and responding to it is one of the most potent tools you'll ever discover for getting through to anyone you meet in business or your personal life.
self insecurity trying
The measure of self-assurance is how deeply and sincerely interested you are in others; the measure of insecurity is how much you try to impress them with you.
giving world giving-back
Wealth is what you take from the world; worth is what you give back.
way mankind sabotage
Human beings invent just as many ways to sabotage their lives as to improve them.
afford days rapid time waste
In these days of rapid change, time is precious, and you can't afford to waste it in meetings,