Margaret J. Wheatley

Margaret J. Wheatley
Margaret J. Wheatleyis an American writer and management consultant who studies organizational behavior. Her approach includes systems thinking, theories of change, chaos theory, leadership and the learning organization: particularly its capacity to self-organize. Her work is often compared to that of Donella Meadows and Dee Hock. She describes her work as opposing "highly controlled mechanistic systems that only create robotic behaviors."...
NationalityAmerican
ProfessionWriter
CountryUnited States of America
asking asks
Ask what's possible, not what's wrong. Keep asking.
hero leader stressed-out
When leaders take back power, when they act as heroes and saviors, they end up exhausted, overwhelmed, and deeply stressed.
anger aggression response
When we can lay down our fear and anger and choose responses other than aggression, we create the conditions for bringing out the best in us humans.
listening process good-listener
Listening is a reciprocal process - we become more attentive to others if they have attended to us.
thinking people decision
For example, I was discussing the use of email and how impersonal it can be, how people will now email someone across the room rather than go and talk to them. But I don't think this is laziness, I think it is a conscious decision people are making to save time.
relationship creativity journey
Innovation is fostered by information gathered from new connections; from insights gained by journeys into other disciplines or places; from active, collegial networks and fluid, open boundaries. Innovation arises from ongoing circles of exchange, where information is not just accumulated or stored, but created. Knowledge is generated anew from connections that weren't there before.
leadership military command-and-control
Most people associate command and control leadership with the military.
social conversation social-change
All social change begins with a conversation.
study awareness process
No longer in a relational universe, can we study anything as separate from ourselves. Our acts of observation are part of the process that brings forth the manifestation of what we are observing.
character intelligent thinking
Thinking is the place where intelligent actions begin. We pause long enough to look more carefully at a situation, to see more of its character, to think about why it's happening, to notice how it's affecting us and others
responsibility organization ideas
For me, this is a familiar image - people in the organization ready and willing to do good work, wanting to contribute their ideas, ready to take responsibility, and leaders holding them back, insisting that they wait for decisions or instructions
thinking people needs
I think it is quite dangerous for an organisation to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation
leadership taken past
I'm sad to report that in the past few years, ever since uncertainty became our insistent 21st century companion, leadership has taken a great leap backwards to the familiar territory of command and control.
leadership wall team
They have eliminated rigidity, both physical and psychological, in order to support more fluid processes whereby temporary teams are created to deal with specific and ever-changing needs. They have simplified roles into minimal categories; they have knocked down walls and created workplaces where people, ideas, and information circulate freely.