Lori Leveen
Lori Leveen
bit customer level maintain providing service slow trying
We are actually trying to slow down a little bit to put in the foundations to maintain the level of customer service that we've been providing through the years.
both high home lives people technology timing work
The timing was excellent. Through the 80's people had so much high technology in their lives both at work and at home with PC's, faxes, and videos.
calls dictionary grew listened people phone small
That really went crazy. We had hundreds of phone calls from that one small ad. People said 'If you know something about lights, you may know something about dictionary stands, bookcases, and desks.' So we just listened to what people wanted and grew from that.
arranged battle book boston bought chair faster house light losing night perfectly quest race reading realized seat small sufficient ultimate until
We bought a small house in Boston and we got it set up and had everything perfectly arranged until we realized we really only had one seat in the house that had sufficient light for reading and every night there was a battle of who could race to this chair faster with a reading book and I was always losing being the smallest. So we really started a quest to look for an ultimate reading light.