Jeff Bezos
Jeff Bezos
Jeffrey Preston "Jeff" Bezosis an American technology entrepreneur and investor. He has played a role in the growth of e-commerce as the founder and CEO of Amazon.com, an online merchant of books and later of a wide variety of products and services, most recently video streaming. Amazon.com became the largest retailer on the World Wide Web and a model for Internet sales...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth12 January 1964
CityAlbuquerque, NM
CountryUnited States of America
Thanks to free shipping and low prices, we expect more customers to turn to us for their holiday gifting needs this year -- producing our biggest holiday shopping season ever,
If you invent frequently and are willing to fail, then you never get to that point where you really need to bet the whole company.
If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
What we need to do is always lean into the future; when the world changes around you and when it changes against you - what used to be a tail wind is now a head wind - you have to lean into that and figure out what to do because complaining isn't a strategy.
Determine what your customers need, and work backwards.
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
We try to be a pure investment and a long-term decision making company. No company cares more about profitability than Amazon.com. But I also want to make the most of our opportunity and we would hate to be short-sighted about that,
I very much believe the Internet is indeed all it is cracked up to be.
perhaps the most expensive thing we've done since free Super Saver shipping.
Our alliance with Toysrus.com has proven to be a great win for customers, and we've looked forward to taking the next step by introducing the new Babiesrus.com teamed with Amazon.com store since we forged the alliance last August,
I've always been at the intersection of computers and whatever they can revolutionize.
As the era of Internet sector investing comes to a close, it appears that investors are becoming more discerning about companies on an individual level, something we believe will result in a positive impact on the competitive landscape,
Competition will accelerate in 1999. We still believe it is impossible to keep the pronounced bookselling market share lead over the long term.