Jeff Bezos
Jeff Bezos
Jeffrey Preston "Jeff" Bezosis an American technology entrepreneur and investor. He has played a role in the growth of e-commerce as the founder and CEO of Amazon.com, an online merchant of books and later of a wide variety of products and services, most recently video streaming. Amazon.com became the largest retailer on the World Wide Web and a model for Internet sales...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth12 January 1964
CityAlbuquerque, NM
CountryUnited States of America
We're taking no chances in marketing this holiday season,
very happy as an independent company and very focused on continuing to be an independent company.
We've never tested and we never will test prices based on customer demographics, ... What we did was a random price test, and even that was a mistake because it created uncertainty for customers rather than simplifying their lives.
We're trying to build the most customer-centric company in the world, ... I genuinely believe the balance of power online shifts away from the merchant toward the consumer.
We think this is a win, win, win for publishers, authors and customers.
We think this is a big deal, ... If we can bring the world of books to customers, wherever they happen to be, that's a worthwhile thing to work on.
We see this as a win-win-win situation: good for readers, good for publishers and good for authors.
We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
While we aspire to have much of the skills Toysrus.com has, it would be foolish of us to say we have it now, ... We're very good in books, but as we enter into new categories there is a learning curve, which gets expensive.
We continued to improve our customer experience during the quarter with the opening of our music store, our easier-to-navigate store layout, and our expansion into the local U.K. and German book markets. These initiatives will continue to require aggressive investment and entail significant execution challenges.
We have for five years now declined to predict when Amazon.com might be profitable ... and we are finally answering that question.
We will continue to invest in systems, people and product expansion, each of which helps us better serve customers, ... For the rest of 1999, we expect to invest more heavily than we have in the past.
There are many types of investors, ... There are as many different types of investors as there are investments. Many of these investors are very long-term oriented, many are very short-term oriented and they vary along other dimensions, too.
While free shipping is expensive for the company, it saves our customers tens of millions of dollars each quarter, and we plan to keep it in place indefinitely,