Jeff Bezos
Jeff Bezos
Jeffrey Preston "Jeff" Bezosis an American technology entrepreneur and investor. He has played a role in the growth of e-commerce as the founder and CEO of Amazon.com, an online merchant of books and later of a wide variety of products and services, most recently video streaming. Amazon.com became the largest retailer on the World Wide Web and a model for Internet sales...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth12 January 1964
CityAlbuquerque, NM
CountryUnited States of America
All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
Everything you are comes from your choices.
You don't choose your passions; your passions choose you.
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
We can't be in survival mode. We have to be in growth mode.
I knew that if I failed I wouldn't regret that, but I knew the one thing I might regret is not trying.
Any business plan won't survive its first encounter with reality. The reality will always be different. It will never be the plan.
Above all else, align with customers. Win when they win. Win only when they win.
Entrepreneurs must be willing to be misunderstood for long periods of time.
Determine what your customers need, and work backwards.
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.