Jeff Bezos
Jeff Bezos
Jeffrey Preston "Jeff" Bezosis an American technology entrepreneur and investor. He has played a role in the growth of e-commerce as the founder and CEO of Amazon.com, an online merchant of books and later of a wide variety of products and services, most recently video streaming. Amazon.com became the largest retailer on the World Wide Web and a model for Internet sales...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth12 January 1964
CityAlbuquerque, NM
CountryUnited States of America
What consumerism really is, at its worst is getting people to buy things that don't actually improve their lives.
Real estate is the key cost of physical retailers. That's why there's the old saw: location, location, location.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
When you receive criticism from well-meaning people, it pays to ask, ‘Are they right?’ And if they are, you need to adapt what they’re doing. If they’re not right, if you really have conviction that they’re not right, you need to have that long-term willingness to be misunderstood. It’s a key part of invention.
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.
If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration.
If you don't understand the details of your business you are going to fail.
Invention requires a long-term willingness to be misunderstood.
You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
Your brand is what people say about you when you're not in the room
We are stubborn on vision. We are flexible on details.
The book is not really the container for the book. The book itself is the narrative. It's the thing that people create.