Jack
challenges stranger break
Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
leadership mean bigs
Leading a big company means never allowing a company to take itself too seriously.
real hell strategy
In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.
jobs games people
If we get the right people in the right job we've won the game.
generosity leader good-leader
Good leaders have a generosity gene.
surprise humiliation
When it's time to let someone go, do it right. No surprises. No humiliation.
mean cutting choices
Strategy means making clear-cut choices about how to compete.
passion artist creative
Creative artists have great passion.
strategy pondering
When it comes to strategy, ponder less and do more.
people asia india
What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?
needs middle percent
Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.
loser winner company
Make winners out of every business in your company. Don't carry losers.
leader ifs knows
You have no right to be a leader if someone who works for you doesn't know where they stand.
thinking secret way
The secret of success is changing the way you think.