Isadore Sharp
Isadore Sharp
Isadore "Issy" Sharp, OCis a Canadian hotelier and writer. He is founder and chairman of Four Seasons Hotels and Resorts...
best level policy provide service work
We work on the policy that we already provide the best level of service and amenities to all of our guests.
caring dynamic embracing forced four guests including income jackson lives los moment needed palm properties putting rebuild resort seasons sent teams true tsunami united work
The tsunami forced our Resort to close, putting hundreds out of work at the moment when they needed income most as they started to rebuild their lives and communities. We couldn't let that happen. Instead, we sent them to our other properties around the world - including properties in the United States, in Dallas, Palm Beach, Jackson Hole, Los Angeles, Maui and Washington. In true Four Seasons fashion, they have become a dynamic part of the teams at these hotels, embracing our guests with their caring service.
appreciation brand countries developing gain growing help market name open russia share
With China, India, Russia and other developing countries growing in market importance, recognition and appreciation of a brand name will not only help gain market share but also open up many, many opportunities for development.
ability balance enjoying fruits good might positive record terms track year
I think we're enjoying the fruits of good times right now, but this has been our pattern. Track the record of the past. We see good things ahead. I think the balance of the year might be more moderate, but still, very, very positive in terms of our ability to perform.
held principles terry
It has been held to the principles of what Terry wanted. So 25 years is probably just the beginning.
brand global name power today valuable
The power of a global brand name is more important and valuable today than ever before.
cause children realities sun terms
When you think about the realities of it, first of all you don't want your children in the sun all day long. It's the cause of cancer, in terms of sun.
corporate costs few itself last problem
Our corporate costs escalated over these last few years. But that's a short-term problem that will straighten itself out.
building financial four rests seasons strong success team thank wish
The success of Four Seasons rests on a strong financial foundation. Doug Ludwig has been a significant contributor in establishing that foundation, and in building the team who will take it forward. We thank him for his years of service, and wish him well.
success men self
Long-term success is never achieved on our own. The phrase 'a self-made man' is a myth all along the way we need support.
inspirational thinking use
Whatever you do, don't ever use a crutch, and don't ever think of having an excuse for not having said, 'Yeah, I did my best.'
people satisfaction
People derive the most satisfaction from doing the best they can.
We are only what we do, not what we say we are.
commitment ethics business-ethics
Living up to your commitments is part of business ethics. My word is my bond.