Howard Davidowitz
Howard Davidowitz
best customer found gone loyalty product school store time
There is no loyalty to a store -- that's what Federated has gone to school and found out. The place with the best product at the right time and at the right price, that's where the customer loyalty is.
coming creative customers longer retailers specialty stores true
This is specially true of the specialty stores. Retailers have to become more creative if they want to keep customers longer in their stores and if they want them to keep coming back.
ben chance charge customers full game later name promotion reasonable return taste
The name of the game for Ben and Jerry's is to get someone to taste the product. If this promotion can get more customers in the doors, there's a reasonable chance that many of them may return later (when they charge full price).
customers help lean lure retailers year
Lean inventories won't help retailers this year if they can't lure customers into their stores.
banking customer food opportunity ought sees toy
Wal-Mart sees banking as an opportunity to give the customer a better deal. That's what Wal-Mart's about. That's why they have demolished the food and toy industries. If it's better for the customers, then that's the way it ought to be.
catering classes customer familiar industry known opportunity retail within
Within the retail industry Federated is known for catering to the classes and May to the masses. For the May customer, it's an opportunity to get more upscale merchandise that a Bloomingdales' customer is familiar with.
customer generally sales target
If you look at Helen of Troy's customer base, sales are generally strong. Wal-Mart sales are up, Target sales are up,
biggest customers feed game gets million name traffic
In retailing, the whole name of the game is to feed off your competitors' footsteps. Wal-Mart is the biggest traffic generator around. It gets over 150 million customers a week.
both company focused lawsuits next terms unions
Unions are focused on this company and these lawsuits are only increasing, ... The other thing that both shareholders and analysts will focus on is: Where does Wal-Mart go from here? In other words, what is next in terms of its growth?
ball company easy few gigantic last money performance pot smaller time turn
The performance of the company over the last few years has been very erratic. It's also a smaller player. It was time for Milstein to take it easy and make a gigantic pot of money and turn the ball over to someone else.
french marriage married
We've been in a complicated marriage with the French for over 50 years now, and we'll be married to them forever,
estate percent
The real estate has shrunk by more than 50 percent and is going to be shrunk again,
again clothing consumer deals expect planned point retailers year
Retailers have planned their inventories very well again this year but there's no point in that if you get can't shoppers into your store. Expect substantial deals as we go along, especially in clothing and consumer electronics.
affect best promote retailers
Retailers are going to promote like gangbusters from the first minute, and it's going to affect margins. I think at best it's going to be fair.