Dan Stessel
Dan Stessel
additional building button cold customers heat larger machines main open push station ticket waiting winter
The shelters will have push-button, on-demand heating. On cold winter days, customers will be able to push a button and heat will come on in the shelters. Two additional ticket vending machines will be installed. The main station building is also being redone with a larger waiting area, and will be open 24 hours.
law signs system throughout
I don't know how many 'No Smoking' signs we already had - a lot - but we put up 800 more throughout our system before the law went into effect.
By all means, they shouldn't be on the roadway. It's dangerous.
accessible bus current customers elevator existing location meaning project providing remain service shuttle station
In that phase, we will be providing bus shuttle service from a nearby accessible station for customers with disabilities. The existing elevator shaft will be preserved, meaning the elevator will remain in its current location when the project is completed.
build capacity fifth second
We build for the future. We wouldn't want it to be at its capacity at the end of the first or second or even fifth year.
daily service
It'll be a daily service and much more frequent.
complex incredible project short
It's an incredible and complex project that is nothing short of an engineering marvel.
customers days decided home jersey past seen sit slightly stay work
It was down slightly as some customers decided to work from home or take days off, which is what we expected. And we've seen that in the past during other disruptions in New York. Many New Jersey customers opted to stay home, to sit it out.
total
It's a first step. It's not a total shutdown.
number potential
They could go higher, and that number could change. Obviously, this has the potential to become a problem.
busiest expect remarkable stations
It's remarkable to see all this come together. We expect this to be one of the busiest stations in the system.
happened
This could not have happened at a more unfortunate time.
diversion instead normally saw swung trend
Normally there is a diversion of 2 to 3 percent. Instead we saw an increase. We bucked the trend and swung to get 5 percent.
common correct diligently reaction thread understand
There's no common thread to the delays. We understand the customers' reaction to the delays. We are working diligently to correct the problems.