Dale Carnegie
Dale Carnegie
Dale Harbison Carnegiewas an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, a bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living, Lincoln the Unknown, and several other books...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth24 November 1888
CityMaryville, MO
CountryUnited States of America
Thousands of salespeople are pounding the pavements today, tired, discouraged and underpaid. Why? Because they are always thinking only of what they want. They don't realize that neither you nor I want to buy anything. If we did, we would go out and buy it. But both of us are eternally interested in solving our problems. And if salespeople can show us how their services or merchandise will help us solve our problems, they won't need to sell us. We'll buy. And customers like to feel that they are buying - not being sold.
So, to prevent fatigue and worry, the first rule is: Rest often. Rest before you get tired.
It isn't work that makes you tired, it's your mental attitude.
A smile is nature's best antidote for discouragement. It brings rest to the weary, sunshine to those who are frowning, and hope to those who are hopeless and defeated. A smile is so valuable that it can't be bought, begged, borrowed, or taken away against your will. You have to be willing to give a smile away before it can do anyone else any good. So if someone is too tired or grumpy to flash you a smile, let him have one of yours anyway. Nobody needs a smile as much as the person who has none to give.
Are you bored with life? Then throw yourself into some work you believe in with all your heart, live for it, die for it, and you will find happiness that you had thought could never be yours
Feeling sorry for yourself, and you present condition, is not only a waste of energy but the worst habit you could possibly have.
Really important goals are accomplished by people who will keep trying even when there seems to be no hope.
I deal with the obvious. I present, reiterate and glorify the obvious / because the obvious is what people need to be told.
Most of us have far more courage than we ever dreamed possible.
You can make more friends in two months by becoming more interested in other people than you can in two years by trying to get people interested in you
You can close more business in two months by becoming interested in other people than you can in two years by trying to get people interested in you.
When fate hands us a lemon, let's try to make a lemonade
One of the most appalling comments on our present way of life is that half of all the beds in our hospitals are reserved for patients with nervous and mental troubles, patients who have collapsed under the crushing burden of accumulated yesterdays and fearful tomorrows. Yet a vast majority of those people would be walking the streets today, leading happy, useful lives, if they had only heeded the words of Jesus: Have no anxiety about the morrow; or the words of Sir William Osler; Live in day-tight compartments.
The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener— a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.