Dale Carnegie
Dale Carnegie
Dale Harbison Carnegiewas an American writer and lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills. Born into poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, a bestseller that remains popular today. He also wrote How to Stop Worrying and Start Living, Lincoln the Unknown, and several other books...
NationalityAmerican
ProfessionEntrepreneur
Date of Birth24 November 1888
CityMaryville, MO
CountryUnited States of America
An argument would have begun to steam and boil and sputter - and you know how arguments end. Even if I had convinced him that he was wrong, his pride would have made it difficult for him to back down and give in.
Remember that unjust critisism is often a disquised compliment.
Bitter criticism caused the sensitive Thomas Hardy, one of the finest novelists ever to enrich English literature, to give up forever the writing of fiction. Criticism drove Thomas Chatterton, the English poet, to suicide. . . . Any fool can criticize, condemn and complain - and most fools do. But it takes character and self-control to be understanding and forgiving.
Give your problem all the thought you possibly can before a solution is reached. But when the matter is settled and over with, worry not at all.
In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.
Do the very best you can.
Our fatigue is often caused not by work, but by worry, frustration and resentment.
Life truly is a boomerang. What you give, you get.
If You Have A Lemon, Make A Lemonade That is what a great educator does. But the fool does the exact opposite. If he finds that life has handed him a lemon, he gives up and says: "I'm beaten. It is fate. I haven't got a chance." Then he proceeds to rail against the world and indulge in an orgy of selfpity. But when the wise man is handed a lemon, he says: "What lesson can I learn from this misfortune? How can I improve my situation? How can I turn this lemon into a lemonade?
Give the other person a fine reputation to live up to.
Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
Ask questions instead of giving direct orders.
If some people are so hungry for a feeling of importance that they actually go insane to get it, imagine what miracle you and I can achieve by giving people honest appreciation this side of insanity.
This is a hurried age we're living in. If you've got anything to say, say it quickly, get to the point and stop, and give the other man a chance to talk.