Carrie Harmon
Carrie Harmon
operating oversight realize transition
Once the transition is made, it is important to realize TSA is still responsible for the oversight of security. The vendor screeners will still be operating under TSA standards.
agents authority children id require ticket
We do not require ID for children because there are no children on the list. If it's a child, ticket agents have the authority to immediately de-select them.
background clear deal issue
I don't think it's clear yet, because of the on-going investigation, (that) there was an issue with background checks. If there is, we'll deal with it.
address issues personnel receive
When we receive complaints, we take them very seriously, we investigate them and we address any personnel issues as appropriate.
benefits both decided enhance goal months next offer partners program registered security several successful travelers wish
They were deemed very successful by participating travelers and airlines, and that's why we have decided to take this national. Our goal over the next several months is to authorize private-sector partners to offer a nationwide registered traveler program that will both enhance security and offer some travel benefits to those travelers who wish to participate.