Anne Crowley
Anne Crowley
clients data fidelity information level limit meetings outside plans practice required specific
It is not our practice to have that level of data on a laptop. We limit significantly the use of such confidential data outside of Fidelity to only those instances where the information is appropriate or required for meetings with clients about their specific plans and participants.
clients customers information mobile travel
We are a mobile world. You need to travel to clients and customers in person and give information to them in detail.
anywhere decision discuss expansion growing
We haven't made any decision about an expansion there or anywhere else. We're a growing company, so we're always looking. We don't discuss what we may or may not be considering.
business found multiple number offers planning provides running year
We've found that diversifying geographically offers a number of advantages. It allows us to keep the business running 24/7 year round, provides redundancy for contingency planning and multiple back-up systems.
account conclude connected fidelity losses result taken
If we conclude an unauthorized transaction has taken place in their Fidelity account as a result of this incident, we will reimburse them for account losses connected with the unauthorized transactions.
best last year
Last year was the best in Fidelity's history.
indication misuse
There has no indication of any misuse of the data.
accounts activity indicate indication since suspicious unusual
We have no indication that any of the information's been misused. We went back and monitored activity in accounts since the theft, and we find nothing to indicate there's any unusual or suspicious activity.
To be blunt, and stark, I've got 20 years on this guy,
assume hold onto
I'm going ahead, ... I'm going to assume I'm going to hold onto my three-vote count.
credit days happened offer trying
This has happened to other companies, and some only offer 90 days credit monitoring service. We are trying to do what's right by shareholders.