Quotes about service
service-culture long tides
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes. Ron Kaufman
service-culture race pace
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
service-culture appreciate may
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
service-culture attention pay
When a customer asks what no one else has ever asked, pay close attention.
service-culture delight want
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
service-culture good-enough be-good
No one ever delighted a customer by being 'good enough'.
service-culture quality want
Good customers want good quality service. Great customers want it even more.
service-culture expectations faster
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
service-culture way doing-your-best
There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.
service-culture done delight
If customers say you're just 'all right', you've not done enough, you've failed to delight.
service-culture want being-the-best
If you want to be the best, find the best in others.
service-culture promise culture
Words not kept break more than a promise.
service-culture promise littles
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
service-culture promise testimonial
Testimonials describe what has been, and are a promise of what is to come.
service-culture loyal-customers enjoy
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
service-culture preparation culture
Preparation clears a pathway for success.
service-culture effort culture
A scattered effort is a poor effort.
service-culture being-thankful customers
If your customers are demanding, be thankful.
service-culture firsts steps
The first step to delighting your customers is being there when they need you.
service-culture culture
Q: When you are already in the lead, how do you to stay ahead?