Quotes about service-culture
service-culture complaining silent
Silent customers can be deadly. Encourage them to complain. Ron Kaufman
service-culture employee customers
Developing great employees attracts great customers.
service-culture done study
How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?
service-culture promise quality
Quality is more than a promise, it's genuine performance.
service-culture aim knows
Always aim for 100 percent and you'll always know where to improve.
service-culture culture reaching
Reaching out takes nothing more than a smile.
service-culture up-to-you ends
The starting point is always now. The end is up to you.
service-culture mirrors people
Be the mirror in which people admire their true potential.
service-culture information rich
When your staff are 'information-rich', their information can make you rich!
service-culture missing needs
Things that are obvious don't need to be talked about. Things that are missing, do.
service-culture remember problem
If they're going to remember the problem, make sure they remember it fondly.
service-culture generosity problem
Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.
service-culture culture ends
The true measure of what you put in, is what's received on the other end.
service-culture giving people
If you only give back what you get from other people, you're not giving as much as you can.
service-culture culture customers
The right measure is not how many customers you've got, but how closely you hold them.
service-culture worry feeling-stuck
Always do what you can do instead of worrying about what you can't.
service-culture trying impossible
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?
service-culture imagination today
Let your imagination soar. What you can do for customers is more than you see today.
service-culture challenges doe
Challenge your own status quo - before someone else does.
service-culture culture
You can't stop change. Don't let it stop you.
service-culture long waiting
If you wait until you have to change, you may have waited too long.
service-culture way steps
The only way to go further than you've been is to take an extra step.
service-culture done culture
If you're always doing what you've always done, you'll never see (or become) what you could be!
service-culture culture ultimate
Service is the ultimate edge. Keep it sharp.
service-culture shelter excuse
The shelter of excuses has a leaky roof.
service-culture long tides
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
service-culture race pace
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
service-culture appreciate may
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
service-culture attention pay
When a customer asks what no one else has ever asked, pay close attention.
service-culture delight want
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
service-culture good-enough be-good
No one ever delighted a customer by being 'good enough'.
service-culture quality want
Good customers want good quality service. Great customers want it even more.
service-culture expectations faster
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.