Famous Quotes & Sayings

Tom Peters

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Tom Peters

Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!

Tom Peters

Winston Churchill said that appetite was the most important thing about education. Leadership guru Warren Bennis says he wants to be remembered as 'curious to the end.' David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity 'about every subject under the sun.'

Tom Peters

Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their "personal style" was their "brand." ("It" starts with personal style of the tip-top leadership team. Sorry to be politically insensitive, but who would give a hoot about Tibet if it weren't for the look and style of the Dalai Lama?) Boss at any level: You're either on the "it" boat-or not.

Tom Peters

It's not enough to be close to the customer. You've got to be glued to the customer.

Tom Peters

Management is about arranging and telling. Leadership is about nurturing and enhancing.

Tom Peters

Leaders' careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.

Tom Peters

Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.

Tom Peters

Leaders don't create followers, they create more leaders.

Tom Robbins

To achieve the impossible; it is precisely the unthinkable that must be thought.

Tom Lantos

The Chinese leadership hoped that the world would soon forget the Tiananmen Square massacre. Our job in Congress is to ensure that we never forget those who lost their lives in Tiananmen Square that day or the pro-democracy cause for which they fought.

Tom Landry

Leadership is getting someone to do what they don't want to do but to achieve what they want to achieve.

Steve Largent

Here's a memonic device that I feel teaches how we can properly cope with failure. Forget about your failures; don't dwell on past mistakes Anticipate failure; realize that we all make mistakes. Intensity in everything you do; never be a failure for lack of effort. Learn from your mistakes; don't repeat previous errors. Understand why you failed; diagnose your mistakes so as to not repeat them. Respond, don't react to errors; responding corrects mistakes while reacting magnifies them. Elevate your self-concept. It's OK to fail, everyone does; now how are you going to deal with the failure

Stephen Covey

"You can buy a person's hand, but you can't buy their heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't buy his brain. That's where his creativity is, his ingenuity, his his resourcefulness."

Stephen Covey

Leadership is communicating people's worth and potential so clearly that they come to see it themselves.

Stephen Covey

When trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and your life.... In a company, high trust materially improves communication, collaboration, execution, innovation, strategy, engagement, partnering, and relationships with all stakeholders.

Stephen Covey

To focus on technique is like cramming your way through school. You sometimes get by, perhaps even get good grades, but if you don't pay the price day in and day out, you'll never achieve true mastery of the subjects you study or develop an educated mind.

Stephen Covey

Management is efficiency in climbing the ladder of success

Stephen Covey

In order to have influence, you have to be influenced.

Stephen Covey

Personal leadership is the process of keeping your vision and values before you and aligning your life to be congruent with them.

Stephen Covey

Involve people in the problem and work out the solution together.

Stephen Covey

You can't be successful with other people if you haven't paid the price of success with yourself.

Stephen Covey

A moment of choice is a moment of truth. It's the testing point of our character and competence.

Stephen Covey

Be a light, not a judge. Be a model, not a critic

Stephen Covey

What you do has far greater impact than what you say.

Vanna Bonta

Any leaders who disappoint the people, ideals and promises by which they were appointed are by definition themselves dis-appointed.

Vanna Bonta

Leadership is not about being important, it's about serving something important.

Vanna Bonta

Leaders in all realms and activities of life knew that the power they had come to hold existed because they were responsible to serve the many, thus power was position of service.

Vaclav Havel

The exercise of power is determined by thousands of interactions between the world of the powerful and that of the powerless, all the more so because these worlds are never divided by a sharp line: everyone has a small part of himself in both.

Susan Jeffers

Knowing that we can make a difference in this world is a great motivator. How can we know this and not be involved?

Sun Tzu

Invincibility is in oneself, and vulnerability is in the opponent. Invincibility is a matter of defense, vulnerability is a matter of attack. Therefore skillful warriors are able to be invincible, but they cannot cause opponents to be vulnerable. That is why it is said that victory is discerned and not manufactured.

Sun Tzu

Winning isn't enough. The acme of all skill is to defeat your enemy before taking the field.

Richard Armour

Good sportsmanship we hail, we sing, It's always pleasant when you spot it. There's only one unhappy thing: You have to lose to prove that you've got it.