Famous Quotes & Sayings

Jim Evans

I personally developed the Academy training program. All our training is based on solid educational principles. We present the material in four training formats: lecture, demonstration, drill, and implementation.

Jeff Bezos

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

Jeff Bezos

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts

Jeff Bezos

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

Jeffrey Gitomer

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

Jeffrey Gitomer

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Jeffrey Gitomer

Customers will want to talk to you if they believe you can solve their problems.

Jeffrey Gitomer

Memorable customer service can only take place in a human-to-human situation.

Jim Bush

There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

James C. Collins

In determing "the right people," the good-to-great companies placed greater weight on character attributes than on specific educational background, practical skills, specialized knowledge, or work experience.

Jacques Yves Cousteau

There is about as much educational benefit to be gained in studying dolphins in captivity as there would be studying mankind by only observing prisoners held in solitary confinement

Jada Pinkett Smith

I definitely want to make it very clear to everybody that the educational institution that we have, the school that Will and I have, is not a Scientology school. And that, you know, I know there's been, you know, a lot of buzz around that idea and that it is not my desire to, you know, teach Scientology at all.

Gary Vaynerchuk

I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.

Gary Vaynerchuk

Anyone working for a big company might be skeptical that a large business, or even a strictly online business, can form the same kind of friendly, loyal relationship with customers as a local retailer. I'm saying it's already been done because I lived it.

Gary Vaynerchuk

It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

Gary Vaynerchuk

I attract a crowd, not because I'm an extrovert or I'm over the top or I'm oozing with charisma. It's because I care.

Fulton J. Sheen

Democracy cannot survive where there is such uniformity that everyone wears exactly the same intellectual uniform or point of view. Democracy implies diversity of outlook, a variety of points of view on politics, economics, and world affairs. Hence the educational ideal is not uniformity but unity, for unity allows diversity of points of view regarding the good means to a good end.

Christina Romer

If increasing income equality is the goal, it might be wiser to put money into infrastructure than to subsidize manufacturing. Construction also pays good wages, but with lower educational requirements. And America's infrastructure needs are enormous.

Germaine Greer

Rescuing women from their burden of unwarranted guilt is going to require 'educational practices and socializing agents' even more effective than the ones that have been relentlessly loading female humans with responsibility for other people's behavior from their earliest childhood.

George Washington Carver

Education is understanding relationships.

George Washington Carver

I know of nothing more inspiring than that of making discoveries for ones self.

George Washington Carver

No individual has any right to come into the world and go out of it without leaving behind him distinct and legitimate reasons for having passed through it.

Jerome Bruner

Rather, the master question from which the mission of education research is derived: What should be taught to whom, and with what pedagogical object in mind? That master question is threefold: what, to whom, and how? Education research, under such a dispensation, becomes an adjunct of educational planning and design. It becomes design research in the sense that it explores possible ways in which educational objectives can be formulated and carried out in the light of cultural objectives and values in the broad.

Jerome Bruner

Knowledge helps only when it descends into habits.

Jerome Bruner

Knowledge is justified belief.

Jerome Bruner

Understanding something in one way does not preclude understanding it in other ways.

Jef Raskin

As far as the customer is concerned, the interface is the product.

Geoffrey Canada

There is an educational cliff we are walking over right this very second.

Geoffrey Canada

Why is it that when we had rotary phones, when we were having folks being crippled by polio, that we were teaching the same way then that we're doing right now?

Christine Gregoire

Truly, the challenges we face are not Democratic challenges or Republican challenges. In fact, they are not political challenges at all; they are fiscal challenges, and educational challenges, and the challenges of figuring out how to take care of each other.

Common sense, alas in spite of our educational institutions, is a rare commodity.

Garth Nix

Bee stings are very educational

Evelyn Ashford

Now, I talk to athletes who answer questions with a 'yeah'. I realize I used to do that. Or they answer very quickly and you stand there trying to come up with another question to ask. I've seen both sides and it's been very educational.