Famous Quotes & Sayings

Jeffrey Gitomer

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

Jeffrey Gitomer

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Jeffrey Gitomer

Customers will want to talk to you if they believe you can solve their problems.

Jeffrey Gitomer

Memorable customer service can only take place in a human-to-human situation.

Jim Bush

There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

James C. Collins

In determing "the right people," the good-to-great companies placed greater weight on character attributes than on specific educational background, practical skills, specialized knowledge, or work experience.

Jacques Yves Cousteau

There is about as much educational benefit to be gained in studying dolphins in captivity as there would be studying mankind by only observing prisoners held in solitary confinement

Jada Pinkett Smith

I definitely want to make it very clear to everybody that the educational institution that we have, the school that Will and I have, is not a Scientology school. And that, you know, I know there's been, you know, a lot of buzz around that idea and that it is not my desire to, you know, teach Scientology at all.

Gary Vaynerchuk

I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.

Gary Vaynerchuk

Anyone working for a big company might be skeptical that a large business, or even a strictly online business, can form the same kind of friendly, loyal relationship with customers as a local retailer. I'm saying it's already been done because I lived it.

Gary Vaynerchuk

It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

Gary Vaynerchuk

I attract a crowd, not because I'm an extrovert or I'm over the top or I'm oozing with charisma. It's because I care.

Fulton J. Sheen

Democracy cannot survive where there is such uniformity that everyone wears exactly the same intellectual uniform or point of view. Democracy implies diversity of outlook, a variety of points of view on politics, economics, and world affairs. Hence the educational ideal is not uniformity but unity, for unity allows diversity of points of view regarding the good means to a good end.

Jerome Bruner

Rather, the master question from which the mission of education research is derived: What should be taught to whom, and with what pedagogical object in mind? That master question is threefold: what, to whom, and how? Education research, under such a dispensation, becomes an adjunct of educational planning and design. It becomes design research in the sense that it explores possible ways in which educational objectives can be formulated and carried out in the light of cultural objectives and values in the broad.

Jerome Bruner

Knowledge helps only when it descends into habits.

Jerome Bruner

Knowledge is justified belief.

Jerome Bruner

Understanding something in one way does not preclude understanding it in other ways.

Jef Raskin

As far as the customer is concerned, the interface is the product.

Jim Evans

I personally developed the Academy training program. All our training is based on solid educational principles. We present the material in four training formats: lecture, demonstration, drill, and implementation.

Jeff Bezos

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

Jeff Bezos

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts

Jeff Bezos

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

Evelyn Glennie

Scotland has never ceased to amaze the world with its forward vision, bold action and great educational institutions. Nothing makes me more proud than to promote this wonderful land with all its richness and diversity wherever I go.

Gro Harlem Brundtland

Intervention for the prevention and control of osteoporosis should comprise a combination of legislative action, educational measures, health service activities, media coverage, and individual counselling to initiate changes in behaviour.

Groucho Marx

I must say I find television very educational. The minute somebody turns it on, I go to the library and read a good book. ANOTHER VERSION I find television very educating. Every time somebody turns on the set, I go into the other room and read a book. ANOTHER VERSION I find television very educational. Every time someone turns it on, I go in the other room and read a book.

Harriet Harman

I'm afraid you gave up the right to pontificate on social mobility when you abolished educational maintenance allowance [EMA], trebled tuition fees and betrayed a generation of young people.

Ian Somerhalder

The sanctuary would be the epicenter for the foundation. We'll have think tanks there. It's going to be a really, really amazing place. As an educational home base, we will also focus on the development of sustainable agriculture initiative. It's a huge project but one I am exceptionally passionate about.

Iain Duncan Smith

For families across the UK who are income-poor, but more than that, whose lives are blighted by worklessness, educational failure, family breakdown, problem debt and poor health, as well as other problems, giving them an extra pound - say through increased benefits - will not address the reason they find themselves in difficulty in the first place.

Howard Gardner

If Confucius can serve as the Patron Saint of Chinese education, let me propose Socrates as his equivalent in a Western educational context - a Socrates who is never content with the initial superficial response, but is always probing for finer distinctions, clearer examples, a more profound form of knowing. Our concept of knowledge has changed since classical times, but Socrates has provided us with a timeless educational goal - ever deeper understanding.

Howard Gardner

I'd rather see the United States as a beacon of good work and good citizenship, rather than as #1 on some international educational measurement.

Gore Vidal

You cannot get through the density of the propaganda with which the American people, through the dreaded media, have been filled and the horrible public educational system we have for the average person. It's just grotesque.

Gore Vidal

I regard monotheism as the greatest disaster ever to befall the human race. I see no good in Judaism, Christianity, or Islam - good people, yes, but any religion based on a single, well, frenzied and virulent god, is not as useful to the human race as, say, Confucianism, which is not a religion but an ethical and educational system.

Giancarlo Esposito

My advice for achieving success is to make a career choice that reflects your passion. Then work your craft a little bit each day-even if someone's not paying you to do It. Try to balance your social life with your educational (or professional) life, and have patience.