Famous Quotes & Sayings

As we look down the road four or five years from now we'll realize that the Internet is an important customer service enhancement for the transportation industry. But 90 percent of the time the important thing is 'Did the ship get out of the dock on time?' and 'Did it get into the dock on time.' It's the same for truck or rail.

All of WhatsApp's growth has come from happy customers encouraging their friends to try the service.

Phil Knight

It is possible to tell a customer "no", and have the customer thank you for doing it

If there was no discrimination in the application of the law, we would have no problem with it. But if it is there is no uniform application, then our employees and our customers are being treated unfairly.

Dan Butler

I realize you have a personal life outside of work. And when you're here we expect you to put the customers first.

Alan Mulally

Clearly, 2005 was an incredible year for our customers and for Boeing.

The Field's name is synonymous with Chicago, but the customer will like what he or she sees.

The end game is to sell out to GM, ... There are too many players trying to win customers in the mid-sized market.

The employees? jobs are part of an investment in their future,and that?s reflected in their communications with customers and suppliers, and with each other, now more than ever.

The entire transaction is a landmark merger exercise and value-enhancing for all shareholders, customers and employees.

The growth speaks well of customer acceptance. It is also recognition of the outstanding value proposition that we have on offer with our line-up of Ford models in India.

The idea was to leverage customer involvement in the Web site and use it as a marketing tool. Most recent surveys say customers are very interested in what other online shoppers have to say. They trust the voice of other customers more than they trust the retailer or manufacturer.

A lot remains to be seen, but customers should be better off and not worse off.

A handful of other long-time hurricane chasers have been doing this for years. And we were getting requests from the general public and long-time tornado-chasing customers to take them to intercept hurricanes.

Jeff Bezos

You want your customers to value your service.

You will lose money; you will have problems. The reputation risk can literally put you out of business. Twenty percent to 45% of customers will leave you if you report a security breach.

Henry Ford

A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.

The goal for what we're doing with this event is to talk to our customers about Microsoft's vision for delivering solutions in the mid-market.

The Diamond Standard 570T is ideal for customers who want high performance but are hitting the wall with the ARM11 when it comes to area, performance or power, or where large up-front license fees are a barrier.

The development of CADDIS has been an impressive effort and a great example of customer focus by EPA's Office of Research and Development.

The customers just aren't happy with this industry and are unhappy with what they're seeing in products and unhappy with what they're seeing in services and the industry's understanding of their business.

The customer is the ultimate test. It's going to be pretty hard to explain it to a customer at the point of sale.

The customer is rewarding themselves because they're saving.

The customer is getting hammered and there is no way our salaries are increasing that fast.

This is money your customer can save to spend with you on other services.

This has been very gratifying. Customers like the open approach, and when they're happy, we're happy.

Michael Dell

This is a huge and very important leap forward in terms of what customers want from their PCs and the related products that go around them,

The hope is, you have more competitors, more customer choice, and hopefully in the long run, that will in fact mean lower prices.

You can show your customers different options very easily.

James Cash Penney

The well-satisfied customer will bring the repeat sale that counts.

You can't have a better customer than someone who owns the company,

You can't tie employees' hands with cumbersome policies and procedures and expect them to provide exceptional service. It's also important to let employees know that it is OK to make a mistake in the process of working to win customer satisfaction.

We saw the same trends in lowered satisfaction and key behaviors tied to loyalty last year. However, last year's drops were far more significant. This year, online retailers did a better job managing customer expectations as the holiday shopping deadlines approached. In return, retailers will be rewarded with higher loyalty long after the holiday season comes to a close.