Tom Peters
Tom Peters
Thomas J. "Tom" Petersis an American writer on business management practices, best known for In Search of Excellence...
NationalityAmerican
ProfessionBusinessman
Date of Birth7 November 1942
CountryUnited States of America
quality care products
How do you humiliate and demean someone and then expect him or her to care about product quality.
perfection excellence quality
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
quality done week
Start by identifying the qualities or characteristics that make you distinctive from your competitors - or your colleagues. What have you done lately - this week - to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
moving organization quality
The hyperfast-moving, wired-up, reengineered, quality-obsessed organization will succeed or fail on the strength of the trust that its managers place in the folks working on the front line.
offering quality matter
It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything.
quality coherence dominance
Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
business design-process poor-quality
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
quality tiny enormous
The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
apple brothers cancer cross easy eventually mission national program red vice
I started out with the Big Brothers program and then went to the American Cancer Society, where I was eventually the national vice president. I'm a mission kind of guy. The Red Cross was an easy mission to embrace, like Chevrolet and apple pie.
charge design dog team
My charge to the design team was for them to do the meanest, scrappiest, street-fighting dog they could sketch.
amount money paying
We'll be paying the same amount of money for tickets,
Now that we have this opportunity, we need to get with the program. (We've) no idea how long it will last,
believe bus game hard kids next school seems until wife
It seems hard to believe in May that my wife and two kids will go to a game until 10:30 p.m., ... and then try to make the 7 a.m. school bus the next day.
amazed tried
It's amazed me that no one has ever tried to do this before.