Stephen Covey
Stephen Covey
Stephen Richards Coveywas an American educator, author, businessman, and keynote speaker. His most popular book was The 7 Habits of Highly Effective People. His other books include First Things First, Principle-Centered Leadership, The 7 Habits of Highly Effective Families, The 8th Habit, and The Leader In Me — How Schools and Parents Around the World Are Inspiring Greatness, One Child at a Time. He was a professor at the Jon M. Huntsman School of Business at Utah State University at the...
NationalityAmerican
ProfessionSelf-Help Author
Date of Birth24 October 1932
CitySalt Lake City, UT
CountryUnited States of America
When you listen with empathy to another person, you give that person psychological air.
Without exception, empathy is always appropriate.
To listen with empathy is the most important human skill.
Empathy takes time, and efficiency is for things, not people.
When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
Seek to understand rather than be understood.
Most people do not listen with the intent to understand; they listen with the intent to reply. They're either speaking or preparing to speak. They're filtering everything through their own paradigms, reading their autobiography into other people's lives.
Most of us spend too much time on what is urgent and not enough time on what is important.
Leadership is a choice, not a position
What air is to the body, to feel understood is to the heart.
A little over 5% of the world's population produces almost 29% of the world's goods and services.
When the external factors over which one has no control in a way start to become negative, it starts to affect our creative juices.
Some habits of ineffectiveness are rooted in our social conditioning toward quick-fix, short-term thinking.
The solutions to our problems are and always will be based upon universal, timeless, self-evident principles common to every enduring, prospering society throughout history.