Peter Drucker
Peter Drucker
Peter Ferdinand Druckerwas an Austrian-born American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business corporation. He was also a leader in the development of management education, he invented the concept known as management by objectives and self-control, and he has been described as "the founder of modern management"...
ProfessionNon-Fiction Author
Date of Birth19 November 1909
Peter Drucker quotes about
costs customers gives hard pay product quality
A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
efficiency productivity right-thing
Efficiency, which is doing things right, is irrelevant until you work on the right things.
productivity
Knowledge applied is productivity.
doe utility products
What the customer buys and considers value is never a product. It is always utility, that is, what a product or a service does for the customer.
company products
All companies are service companies; some also manufacture products.
essence management productive
The essence of management is to make knowledge productive.
loyalty educational selling-products
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
procrastination productive-work productive-life
Nothing is less productive than to make more efficient what should not be done at all.
generally mistakes people risks
People who don't take risks generally make about 2 big mistakes a year. People who do take risks generally make about 2 big mistakes a year.
basic concentration constantly economic key principle principles today violated
Concentration is the key to economic results. No other principles of effectiveness is violated as constantly today as the basic principle of concentration.
management ninety objectives percent time works
Management by objectives works if you know the objectives. Ninety percent of the time you don't.
management ninety objectives percent time works
Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't.
leadership management
Management is doing a thing right; leadership is doing the right things.
resource time
Time is the scarcest resource of the manager; If it is not managed, nothing else can be managed.