Peter Drucker
Peter Drucker
Peter Ferdinand Druckerwas an Austrian-born American management consultant, educator, and author, whose writings contributed to the philosophical and practical foundations of the modern business corporation. He was also a leader in the development of management education, he invented the concept known as management by objectives and self-control, and he has been described as "the founder of modern management"...
ProfessionNon-Fiction Author
Date of Birth19 November 1909
costs customers gives hard pay product quality
A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
believe hard-work men
There is no reason to believe that the people who staff the managerial and professional positions in our service institutions are any less qualified, any less competent or honest, or any less hard-working than the men who manage businesses. Conversely, there is no reason to believe that business managers, put in control of service institutions, would do better than the 'bureaucrats'. Indeed, we know that they immediately become bureaucrats themselves.
hard-times elephants cockroaches
Elephants have a hard time adapting. Cockroaches outlive everything.
apply behavior ethics individual rules
There is only one ethics, one set of rules of morality, one code: That of individual behavior in which the same rules apply to everyone alike.
future
The only thing we know about the future is that it is going to be different.
business moralist
First and last, Drucker is a moralist of our business civilization.
beyond building higher leadership lifting magnetic normal people performance raising vision
Leadership is not magnetic personality/that can just as well be a glib tongue. It is not making friends and influencing people /that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.
management ninety objectives percent time works
Management by objectives works if you know the objectives. Ninety percent of the time you don't.
management ninety objectives percent time works
Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't.
leadership management
Management is doing a thing right; leadership is doing the right things.
american-businessman business create purpose
The purpose of business is to create and keep a customer.
enormous management managers number retired
There is an enormous number of managers who have retired on the job.
employees farmers knowledge labor neither nor workers
Knowledge workers are neither farmers nor labor nor business; they are employees of organizations.
inspirational success confidence
Whenever you see a successful business, someone once made a courageous decision.