Mona Williams
Mona Williams
benchmark company customers good help local provided research sure understand
Like any company, we want to make sure our associates, customers and local communities feel good about us. This research provided a benchmark to help us understand what we are doing well and where we need to improve.
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Tom was just ready to retire. And Kevin was one of the outstanding talents that we felt was ready to move into a new role.
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We are heartsick that this happened and are currently doing everything possible to correct the problem.
hired legal sure
We acknowledge we should have had better safeguards in place to make sure our (floor-cleaning) contractors hired only legal workers.
additional against agreements amended claims complaint court evidence file fraud fraudulent instead release rule upheld
We are disappointed the court did not rule on Wal-Mart's fraud claims against Mr. Coughlin but instead upheld the release agreements on a technicality. We will file an amended complaint with additional evidence of fraud and fraudulent inducement.
anyone charged civil despite government satisfied settled thorough
We are satisfied that this is being settled as a civil matter. Despite a long, thorough and high-profile investigation, the government has not charged anyone at Wal-Mart with wrongdoing.
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Three company officers were terminated and four other associates who were not officers were terminated.
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You can immediately see what's in the top of that closet and pull it down the next season.
company episode painful
This whole episode has been embarrassing and painful to us as a company and as individuals.
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We help give struggling families a sense of pride, because our prices enable their children to start school with fresh supplies and new basketball sneakers, so they are no different from other kids. Wal-Mart is good for America, because we are the great equalizer for the people of this country, and no one else has stepped up to that role.
accessible plans trying
We are trying to make our plans more relevant, accessible and affordable.
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As more and more Americans go to the Internet to get information from varied, credible, trusted sources, Wal-Mart is committed to participating in that online conversation.
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This is a way to offer medical care ... that is accessible and affordable.
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This isn't simply a public relations strategy to pretty up an image. Rather, it is an energetic attempt to tell our story and also become a better company in the process.