Michael Armstrong
Michael Armstrong
ancient assumed engineers profound romans stood whenever work
The ancient Romans had a tradition: whenever one of their engineers constructed an arch, as the capstone was hoisted into place, the engineer assumed accountability for his work in the most profound way possible: he stood under the arch.
access biggest business decision points putting quite simple turning work
It's not quite as simple as putting up some access points and turning them on. The biggest decision is the business model. How do you make this work successfully?
lots mobile work
That's where I see the real value. There are lots of mobile technologies out there that can work to our benefit.
boxes changing decades good moving nation past several soon work
Are we just moving boxes around or are we fundamentally changing the way the nation does business? It's too soon to tell. But there's a lot of good work over the past several years and decades that doesn't need to be negated.
academic attend based community decision detriment economic favor kids prefer seem served students
It would seem to favor the community colleges, to the detriment of students who would prefer to attend a university. Some kids are better served at community colleges, and some kids are better served at universities. That decision should be based on academic reasons, not economic reasons.
customer focus growth improving increasing maintained managing revenue
During the quarter, we maintained our focus on managing costs, increasing revenue in our growth businesses, and improving customer satisfaction,
benefits company customers key merger support voted
Our shareholders have voted overwhelmingly in support of the AT&T and TCI merger and the benefits it will bring, ... The merger is the key to making AT&T the 'any distance' company we need to be and our customers want us to be.
borders coming companies compete further open people products reach services spring support wherever
Borders all over the world are coming down, and as they come down opportunities spring up, ... Companies reach further to compete with their products and services, and when they want to open shop, wherever they want to open shop, they want those communications services to support their people and their products, and we've got to be there.
atlantic bell brand close customers damaged direct fail features financial harm levels lost meeting performance provide required service suffer time timely
Bell Atlantic has not even come close to meeting performance levels required by the Telecom Act, ... Our brand is damaged each and every time they fail to provide our customers with service or features in a timely manner. We also suffer direct financial harm from lost revenues and costly re-works.
advanced company dominated generation information last leader line product single transform video voice year
The acquisitions and investments we've made over the last year will transform AT&T from a company dominated by a single product line -- long-distance voice - into the leader in a new generation of advanced communications, information and video services.
board concerned corporate matters structure voting
Further, the board is concerned that Comcast's multi-tier voting structure would put AT&T shareowners at a disadvantage in matters of corporate governance,
business fishing maybe salmon
Maybe when we go salmon fishing we'll know more about that, ... They're one of our business customers; it's a big business.
commitment means mutual
What today's announcement means is a mutual commitment to make this work,
america money network operator starts stops traffic
We've had some starts and some stops with America Online. The way a network operator like we make money is with network traffic ... we just haven't been able to get together.