Malcolm Gladwell
Malcolm Gladwell
Malcolm Timothy Gladwell, CMis an English-born Canadian journalist, bestselling author, and speaker. He has been a staff writer for The New Yorker since 1996. He has written five books, The Tipping Point: How Little Things Can Make a Big Difference, Blink: The Power of Thinking Without Thinking, Outliers: The Story of Success, What the Dog Saw: And Other Adventures, a collection of his journalism, and David and Goliath: Underdogs, Misfits, and the Art of Battling Giants. All five books were...
NationalityCanadian
ProfessionNovelist
Date of Birth3 September 1963
CountryCanada
People at CDC [Centers for Disease Control] who cut their teeth on diseases over the last 10 years have started to think of crime as another disease, and using some of these same concepts. It was something that was in the air in that world, but it was time to bust it out and apply it to any number of different social epidemics.
Lands' End has undergone three major changes over the past couple of decades. The first was the introduction of an 800 number, in 1978; the second was express delivery, in 1994; and the third was the introduction of a Web site, in 1995. The first two innovations cut the average transaction time-the time between the moment of ordering and the moment the goods are received-from three weeks to four days. The third innovation has cut the transaction time from four days to, well, four days.
An aggressive drug-testing program would cut down on certain abuses, but its never going to catch everyone - or even close to everyone.
The willingness to be self-critical in England is much greater than the willingness to be self-critical in America.
People assume when my hair is long that I am a lot cooler than I actually am. I am not opposed to this misconception, by the way, but it is a misconception.
Books about spies and traitors - and the congressional hearings that follow the exposure of traitors - generally assume that false-negative errors are much worse than false-positive errors.
Both Jim and I are interested in the limits of conventional decision-making. The idea that an expert will give you the best outcome -- we think that's inadequate. You need a whole palate of different strategies. We're critiquing the same narrow ideology.
Countless religious innovators over the years have played the game of establishing an identity for themselves by accentuating their otherness.
My books have contradictions all the time - and people are fine with that.
We aren't, as human beings, very good at acting in our best interest.
If I was President of the United States, I'd rather be right than interesting. If I was CEO of a company, I'd rather be right than interesting. But I'm a journalist - what journalist would rather be right than interesting?
For some small number of people, a parental loss appears to be, ultimately, a desirable difficulty - again, not a large number.
From medieval tapestries, we know that slingers were capable of hitting birds in flight. They were incredibly accurate.
I don't understand, given the constraints physicians have in doing their job and the paperwork demanded of them, why people want to be physicians. I think we've made it very, very difficult for them to perform their job. I think that's a shame.