Jake Brace
Jake Brace
approach areas baggage best clearly complaints costs customer despite dramatic fewest financial fuel helping improved increases industry last numbers operating performance records united
Our approach is clearly working, as the numbers show. We have substantially improved our financial performance despite dramatic increases in fuel costs over the last 12 months. And United has one of the best operating records in the industry -- in on-time departures, baggage handling, fewest customer complaints and other areas helping us to outpace the industry in unit revenue.
bankruptcy best billion carriers compete costs date despite earnings february fuel higher improved last numbers operating ready united year
The numbers tell the story. Year to date in 2005, the company's operating earnings improved by over $450 million, despite fuel costs that are $1.3 billion higher than last year. When United exits bankruptcy in February 2006, we will be ready to compete aggressively with the best carriers in a way that is distinctly United.
achieve brought common quick resolution
These discussions need to be brought to a quick resolution to achieve our common goal,
ability best compete improves work
The work we have done significantly improves United's ability to compete with the best U.S. airlines,
envelope financial fits performance within
Even at these levels, our financial performance fits within the envelope that is out there.
industry reached
We don't see the industry has reached equilibrium yet.
blazing products terms trail
We are blazing our own trail in terms of what products and offerings we have.
airlines existed united
I think this is a much, much different United Airlines than the one that existed in 2002.
company determine exchange open recovery trading true value
We'll open trading on an exchange and that will determine what the value of the company will be. That's when you'll be able to determine what the true recovery will be.
anyone believe challenge combat costs fuel higher improve offset ourselves remains
Fuel remains a challenge for the industry, but because of the restructuring we've done, we believe we're as well positioned as anyone to combat higher fuel costs. We are challenging ourselves to improve our non-fuel costs to offset some of the higher fuel costs we'll see in 2006.
attract business despite environment exit fact financing gotten industry last plan united
This validates our business plan and demonstrates that despite the fact that the industry environment has gotten tougher, the United business plan can attract even more all-debt exit financing than it could last winter.
bankruptcy contracts looked measure obviously people setting standard yardstick
We think we're setting the standard for performance. If you see what people have done in other bankruptcies, they've obviously looked at our contracts and things like that as a yardstick to measure their own bankruptcy process.
carriers following mindful obviously pleased
We've been pleased with that decision. We are obviously mindful of other carriers following in our footsteps.
bit difficult expected
It was every bit as difficult as we expected it to be and then some.