Christine Pratt
Christine Pratt
The National Bullying Helpline was a charity organisation established by David and Christine Pratt, promising to service the needs of victims of bullying, based in Swindon, Wiltshire. After closing in 2011, it reopened as a privately run, national, advice centre in 2012...
anytime people
Anytime you don't have to put people in the middle, you get a better process.
banks consistent customer economies gives improves lots process service
Banks are centralizing lots of customer service stuff, which gives you the economies of scale, and a better, more consistent process as well. That improves customer retention.
answering call calls directing service speed
It's a differentiating service to speed the answering of call and directing the calls as they come in.