Chip Conley
Chip Conley
Chip Conleyis an American hotelier, hospitality entrepreneur, author, and speaker. Conley is the founder of Joie de Vivre Hospitality, which he began in 1987 at age 26 and held the position of CEO for nearly 24 years. In 2010, after having created and managed 50 boutique hotels mostly in California, Conley sold his company to Geolo Capital. The last hotel concept he created for the company is The Epiphany in Palo Alto. As of February 2014, Conley remains a private...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
Business principles are only as good as the practices that back them up.
When I started my hotel company, Joie de Vivre, at the age of 26, I saw this venture as my ticket to freedom.
People don't realize how much control they do have. The more you can show them this control, the easier it is to tap back into the creative side of the brain that allows people to see possibilities and options.
When people get into that fight-or-flight place, then they move away from the creative centers of their brain.
We're all human. It's the most important, neglected fact in business.
The more externally chaotic the world becomes, the more we need sound internal logic, especially when it comes to our emotions.
Once you know the emotional building blocks of anxiety, you can influence them.
My life is scattered and busy. I think of my home as a resort. When I step through the door, I feel relaxed. I almost feel like I've taken a vacation.
I'd done my time in corporate America, from McDonald's making shakes to Morgan Stanley making deals and, yet, I felt awfully constrained by the uniform - not just my clothes, but how I felt I needed to conform - that a traditional job required me to wear.
When any of us thinks of ourselves as a role model - whether that's as a parent being observed by their kids or a leader under the microscope of their followers - it creates a natural stepping up of how we carry ourselves and what we expect from ourselves.
The intersection of psychology and business is typically seen as being as congested, stressful, and emotionally barren as a peak commute traffic day on the L.A. freeways. But, thankfully, we live in an era in which neuroscientists are teaching us about the malleability of our brain and the emotionally contagious nature of our workplaces.
Bali is one of my favorite places in the world. In one of my past lives, I believe I was living on the island of Bali.
Organizations that can diminish fear are those that are able to motivate, create, and innovate.
If an employee told you he had the flu, you'd send him home. If an employee told you he was feeling anxious, you'd probably tell him to get back to work. But the emotion is just as contagious as a flu virus.