Chip Conley
Chip Conley
Chip Conleyis an American hotelier, hospitality entrepreneur, author, and speaker. Conley is the founder of Joie de Vivre Hospitality, which he began in 1987 at age 26 and held the position of CEO for nearly 24 years. In 2010, after having created and managed 50 boutique hotels mostly in California, Conley sold his company to Geolo Capital. The last hotel concept he created for the company is The Epiphany in Palo Alto. As of February 2014, Conley remains a private...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.
If an employee told you he had the flu, you'd send him home. If an employee told you he was feeling anxious, you'd probably tell him to get back to work. But the emotion is just as contagious as a flu virus.
I know that when I attached my sense of identity a little too closely to my work that I might be distracting myself from feelings of unworthiness. It wasn't the number of hours I worked or how bloodshot my eyes were that defined the difference. It was something internal.
The more we ignore our emotions, the more likely they are to wield a powerful influence over us.
Make curiosity a wonder-ful habit.
In general, I'm not much into etiquette and am a rule-breaker and rebel by nature.
Curiosity has ... proven to be a great ingredient in resilience, a trait particularly valuable in an extended economic downturn. Resilient people aren't made of steel; they just provide themselves with more options, and those options come from a curious mind.
At the heart of great leadership is a curious mind, heart, and spirit.
Many people do not distinguish between something that happens to them and their reaction to it. Yet it isn't the event or situation that holds the emotional charge; it's our beliefs that create our response.
Letting an emotion move through you is healthy. Letting an emotion define you is not.
Those of us who have been lucky enough to experience a calling in our work have a certain faith and peace of mind that it's exactly when we're supposed to be doing.
Café Gratitude offers an experience that expands what is possible for all people–a great recipe for business. I've watched Café Gratitude grow and have experienced both the flavors of their food and their commitment to providing a sacred experience for their customers.
As leaders, we understand that intangibles are important, but we don't have a clue how to measure them.
When any of us thinks of ourselves as a role model - whether thats as a parent being observed by their kids or a leader under the microscope of their followers - it creates a natural stepping up of how we carry ourselves and what we expect from ourselves.