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team people dementors
I don't like people who drain my time and energy. If you've seen the Harry Potter films, we use the term 'dementors' - people who can draw the life out of you in terms of your energy. So we eradicate the 'dementors', encourage the positive people, and that spreads around to create the team spirit we have here Alan Pardew
team cups world
I played against the Brazilians in '82, who were definitely the best team never to have won the World Cup. Alan Hansen
team cups needs
The World Cup needs a brilliant Brazilian team. Alan Hansen
teamwork littles best-team
A German team could be quite good. But maybe they are a little bit too convinced that they are the best. Alain Prost
team people helping
It's always better to speak the language of the team. Not only for the direct contact with everyone - sometimes it also helps you to understand the mentality of the people in the team a bit better. Alain Prost
team frogs tadpoles
When I drove for British teams... they called me The Tadpole because I was too small to be a frog. Alain Prost
team compromise building
You can't always have the best team. It's always a compromise. Alain Prost
team numbers
There are a number of teams that would become vastly improved with Drew Bledsoe. Al Michaels
team taken miami-dolphins
The Miami Dolphins have to be taken seriously. Here's a team that seems to be jelling. Al Michaels
writing hair fire
Prowling about the rooms, sitting down, getting up, stirring the fire, looking out the window, teasing my hair, sitting down to write, writing nothing, writing something and tearing it up... Charles Dickens
writing numbers gold
Genius, in one respect, is like gold; numbers of persons are constantly writing about both, who have neither. Charles Caleb Colton
writing language nonsense
It is curious that some learned dunces, because they can write nonsense in languages that are dead, should despise those that talk sense in languages that are living. Charles Caleb Colton
writing men profound
He that knows himself, knows others; and he that is ignorant of himself, could not write a very profound lecture on other men's heads. Charles Caleb Colton
writing faces privacy
The society of dead authors has this advantage over that of the living: they never flatter us to our faces, nor slander us behind our backs, nor intrude upon our privacy, nor quit their shelves until we take them down. Charles Caleb Colton
writing men three
There are three difficulties in authorship: to write anything worth publishing, to find honest men to publish it, and to find sensible men to read it. Charles Caleb Colton
writing should-have fire
We should have a glorious conflagration, if all who cannot put fire into their works would only consent to put their works into the fire. Charles Caleb Colton
writing self hints
The awkwardness and embarrassment which all feel on beginning to write, when they themselves are the theme, ought to serve as a hint to author's that self is a subject they ought very rarely to descant upon. Charles Caleb Colton
writing two style
When I meet with any persons who write obscurely or converse confusedly, I am apt to suspect two things; first, that such persons do not understand themselves; and secondly, that they are not worthy of being understood by others. Charles Caleb Colton
service-culture missing principles
The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us. Debbi Fields
service-culture get-better culture
Your customers get better when you do. Bill Gates
service-culture lasts firsts
When was the last time you did something for the first time? John C. Maxwell
service-culture trying may
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why. Ron Kaufman
service-culture care inspirational-customer-service
If we don't take care of our customers, someone else will. Edgar Mitchell
service-culture quality culture
When you're out of quality, you're out of business. Phil Crosby
service-culture people hey
If e-mail had been around before the telephone was invented, people would have said, 'Hey, forget e-mail! With this new telephone invention I can actually talk to people!'. Thomas Friedman
service-culture giving stores
If one of our customers comes into the store without a smile, I'll give them one of mine. Sam Walton
service-culture focus-in-business satisfaction
Customer service shouldn't just be A department, it should be the entire company. Tony Hsieh