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service-culture missing principles
The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us. Debbi Fields
service-culture get-better culture
Your customers get better when you do. Bill Gates
service-culture lasts firsts
When was the last time you did something for the first time? John C. Maxwell
service-culture trying may
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why. Ron Kaufman
service-culture care inspirational-customer-service
If we don't take care of our customers, someone else will. Edgar Mitchell
service-culture quality culture
When you're out of quality, you're out of business. Phil Crosby
service-culture people hey
If e-mail had been around before the telephone was invented, people would have said, 'Hey, forget e-mail! With this new telephone invention I can actually talk to people!'. Thomas Friedman
service-culture giving stores
If one of our customers comes into the store without a smile, I'll give them one of mine. Sam Walton
service-culture focus-in-business satisfaction
Customer service shouldn't just be A department, it should be the entire company. Tony Hsieh
leadership hope encouragement
Times of great calamity and confusion have been productive for the greatest minds. The purest ore is produced from the hottest furnace. The brightest thunder-bolt is elicited from the darkest storm. Charles Caleb Colton
leadership steps arrogant
God will never direct us to be prideful, arrogant and unforgiving, immoral or slothful or full of fear. We step into these things because we are insensitive to the leadership of the Holy Spirit within us. Charles Stanley
leadership decision benefits
Leadership requires the courage to make decisions that will benefit the next generation. Alan Autry
leadership sports winning
So what if I never win my fifth gold medal; It's only one end of the string. It's competing that matters. It's proving that there is a place for guys like me in sports. It's a persona challenge to extend myself. Al Oerter
leader important behavior
What should a brand leader advertise?Brand leadership, of course. Leadership is the single most important motivating factor in consumer behavior. Al Ries
leadership basketball sports
Winning is overrated. The only time it is really important is in surgery and war. Al McGuire
leadership sports zero
I believe in a business boarding up early. If you make a mistake, you put the boards in the window of the store and say, "Hey, I made a mistake." Let me take two shots in the arm and a punch on the nose and let me get on to the next thing. I don't believe in worrying over failures. I worry about successes. This is opposite from most people. Most people zero in on their failures. I try to keep all my attention on a pyramid type philosophy rather than the averaging-down philosophy.
leadership voice ideals
The ideal leader is one who hears the voice of God, and beckons on as the voice calls him and them. Aiden Wilson Tozer
leader church entertainment
The church that can't worship must be entertained. And leaders who can't lead a church to worship must provide the entertainment.
mind colour new-thought
New thoughts and hopes were whirling through my mind, and all the colours of my life were changing. Charles Dickens
mind body weakness
Physicians must discover the weaknesses of the human mind, and even condescend to humor them, or they will never be called in to cure the infirmities of the body.
mind gout body
As the gout seems privileged to attack the bodies of the wealthy, so ennui seems to exert a similar prerogative over their minds.
mind yoke foals
It is adverse to talent to be consorted and trained up with inferior minds and inferior companions, however high they may rank. The foal of the racer neither finds out his speed nor calls out his powers if pastured out with the common herd, that are destined for the collar and the yoke.
mind pay talent
Gross and vulgar minds will always pay a higher respect to wealth than to talent; for wealth, although it be a far less efficient source of power than talent, happens to be far more intelligible.
mind toadstools insult
Insults are engendered from vulgar minds, like toadstools from a dunghill.
mind needed ifs
You know, if I tried to change the minds of everyone who I thought needed changing, I'd never have time to do anything else. Charles Stross
mind christianity holy
When filled with holy truth the mind rests. Charles Spurgeon
mind states state-of-mind
We are in a wrong state of mind if we are not in a thankful state of mind.