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addressing city country generous homeless needs ranks regardless
Regardless of how this 'report' ranks New York, our city is the most generous jurisdiction in the country when it comes to addressing the needs of at-risk and homeless citizens. Angela Allen
address among approach areas award best box business claims commitment critical customers damage delay delivering dock effective emphasis employees excellence experience five focus groups harms involve low management past premiere prevention problem process proper quality receiving recognize resolution results root shipments specific three
Receiving the Excellence in Claims/Loss Prevention Award three times in the past five years demonstrates ABF's commitment to proper cargo handling. We recognize that each pallet, carton or box is a critical part of our customers' business and that loss, damage or delay harms that business, ... The low turnover among our conscientious, experienced employees, coupled with management emphasis and training, results in the best claims experience in our industry. When specific problem areas are uncovered, we use focus groups and the ABF Quality Process to address the root causes; we typically involve our customers and dock employees in this effective problem resolution process. This approach has positioned ABF as the premiere LTL carrier when it comes to delivering shipments on time, intact, and damage free. Bob Davidson
address believe fails prospects realistic
Recognizing that the No-Build alternative fails to address the long-term congestion problem, we believe that only the N8c and N2 alternatives are realistic prospects for a solution, David Cole
address becomes check coming conversation generally ignore keeps move plateau pressed ready recognize rough soul
Recognize the rough spot. Once we try to ignore it, it keeps coming back. Address it and say 'OK, so how would I feel if I pressed through and did this?' Don't say 'I'm going to make myself do this' - then it just becomes like torture. Have a mind, body, soul conversation at the plateau to check in with yourself and see how you're feeling. Then you'll generally be ready to move forward. Katrina Bee
address clear fighters freedom ira issue moves position till
Our position is very clear that the Ulster freedom fighters will not address the issue of decommissioning till such times as the IRA make their moves first, John Whiting
address court moving position process proposed several violations
Our position is that we will address the violations that the court found, that's what we'll do tomorrow. There's several things that are being filed tomorrow, not just a proposed remedy. This isn't just about the proposed remedy, it's about the process of moving ahead, it's about our objections to the government's proposal. Jim Cullinan
address announced concerns economic financial framework government last overall policy public reflected similar task viable within
Our own interaction with the public and different organizations have reflected similar concerns, ... My task is to address all these concerns in a viable economic and financial framework as well as within our overall pro-poor policy framework that our government announced last year. Sarath Amunugama
addressing aid diplomatic economic korea north nuclear number republic tackle weapons
Participants will have to tackle a number of issues, such as the dismantling of North Korea (Democratic People's Republic of Korea)'s nuclear weapons program, economic aid and normalization of diplomatic relations, before addressing the construction of new light-water reactors in North Korea, Song Min
address changing issues pass speak
Parliamentarians need to speak out on these issues to address the changing world that we live in, and pass progressive legislation. Graham Henderson
administer assure court courts decision doctors eventually hard inmates lethal medical possible
That would be a hard decision for the court to make in that I don't think (Morales) has the medical evidence. I think doctors will eventually be able to assure the courts that it's possible to administer lethal injection so that inmates don't feel pain. Michael Brennan
administer affairs ambition desire earth friend government inside lost president remain remaining shall
It is my ambition and desire to so administer the affairs of the government while I remain President that if at the end I have lost every other Friend on earth I shall at least have one friend remaining and that one shall be down inside me Abraham Lincoln
administer bring question risk sovereign start tax
it does start to bring into question the whole sovereign risk of Tanzania if that's the way they are going to administer their tax act. Peter Sullivan
administer bring confident faithfully good great homes honestly joy state worked
It has worked great good in other communities in the state where it has been honestly and faithfully tried, and I feel confident it will do the same in Pitt, if we faithfully administer the law, and that it will bring gladness and joy into the homes of the people. Thomas Jordan Jarvis
administer exhausting
I find it exhausting to administer a magazine without an office or paid staff. John Barton
administer choosing depends element good government machinery method personal qualities
Good government never depends upon laws, but upon the personal qualities of those who govern. The machinery of government is always subordinate to the will of those who administer that machinery. The most important element of government, therefore, is the method of choosing leaders. P. Herbert
administer african approach building class game invest itself skills youth
We must invest in building world class infrastructure, the skills of those who administer the game on the African continent, and invest more in the game itself and have a more comprehensive approach to the development of the youth on the African continent. Danny Jordaan
administer government policy wish wrote
I wish there was something different I could tell you. But the government wrote this policy we're just here to administer it. Steve Evans
administer extremely found happy indians running
He found the Indians to be very appreciative, kind. They were extremely happy they were there to administer this help. They have no electricity, no running water. They don't have anything. Joyce Tyler
assistance received united united-states
received little or no assistance from the United States. Michael Chertoff
assistance available chapter contact cross guidance interested local money officials possible raising red volunteers whatever whether
Organizations or individuals interested in raising money for the Red Cross should contact the local chapter. The chapter will give them guidance and whatever available assistance is possible whether its signage, officials banners or volunteers if available. Travis Strack
assistance few lands left living next remote require strategies survival until
Pastoralists living in these arid, remote lands have very few survival strategies left and desperately require our assistance to make it through until the next rains. Holdbrook Arthur
assistance call forced rid since surely time trifles
Surely life, if it be not long, is tedious, since we are forced to call in the assistance of so many trifles to rid us of our time, of that time which never can return. Samuel Johnson
assistance helping money obviously stay
Someone is obviously helping them. They have the money and assistance to stay hidden. Larry Todd
assistant ceiling chance gave glass guy head move run women
Someone gave the guy a chance to move from assistant to head coach. That's where women run into that glass ceiling and get discriminated against. William Stier
assistant bored coach maybe school ties
Some keep their school ties forever, and I know I'm going to be one of those people, ... Who knows, if I get bored between Olympics, maybe I'll become an assistant coach for the team. If they'll have me, that is. Natalie Coughlin
assistance home priority provide quickly
Our priority ... is to provide them assistance and to get them home quickly and safely. Adam Ereli
assist concern disney guest hospital primary
Our primary concern is with the guest and a Disney representative is at the hospital to assist the family. Kim Prunty
care deserve gap group regardless
Regardless of who you are or what group you're in, there is a significant gap between the care you deserve and the care you receive. Reed Tuckson
care looking playing regardless rolling whoever
Regardless of our seeding, as long as we're playing well and rolling into the playoffs, that's what we care about. We're just looking at whoever we play, we have to be prepared. Vince Carter
career fighting finish hard injuries leave open recently retire summit
Recently I have been fighting more often with injuries than with my opponents. It's hard to retire from this sport, but I want to finish my career at the summit and leave the way open for my successors. Vitali Klitschko
career continues offensive presence remarkable solid
Reggie has just had a remarkable career and continues to give us a solid offensive presence that makes us a lot better. Greg Mason
carefully concern contracts districts price school
Price is a big concern in school districts all over the state. We didn't necessarily look this carefully at our contracts before. Walter Miller
cared life previous uncommon walks winners
Previous winners have come from all walks of life in our community, and they all had one thing in common, the uncommon way they cared about our community. Henry Johnson
careless decisions passing
Our passing was awful. It's so undervalued in today's game. We make a lot of careless decisions at times. Nate Rien
care caring game passing played practice
Our passing was abysmal. Passing is a caring skill. If you care to put the pass on the guy's tape, you can make it. I haven't played a game in 30 years and I know I can do it. I do it in practice every day. Don MacAdam
care health support
Our partnership with CVS has been crucial, ... They are visionaries, and their involvement in support of retail-based health care has been huge. Michael Howe
changes home industry market others recent video
Recent changes in the home video market got us and others in our industry by surprise, Roger Enrico
changes financial further generate good growth next platform provide recent structural
Recent acquisitions coupled with further structural changes being made to the group, will provide a good platform from which to generate further growth in the next financial year. Will Whitehorn
changes regions time
Regions is a big contributor to this community, and there have been some changes in the community. We just feel like this would be the time to reassert ourselves. Scott Reed
changes culture drastic overall particular until
particular culture and, until that culture is changed, you're not going to see any drastic changes in overall representation. Todd Boyd
changes intend law parliament
Parliament doesn't intend making changes to the law, Mario Pescante
changes key maybe needed outcome saves three
Particularly in the first period, he made two or three key saves that if one or two go in, maybe changes the outcome of the game. He was really good, especially when he needed to be. Al Coates
changes despite game including individual league qualified records rules schedule
Our league has never qualified individual records over our 90-year history, despite many significant changes in the rules and the way the game was played. (That's) including varying lengths of schedule and different rules for regular-season overtime. Bill Daly
changes clearly fairly major means mission restore site
Our mission is to restore the site to that condition, in 1746. That clearly means some fairly major changes to the site. Alexander Bennett
changes people
People need to make fundamental changes - they don't have to be drastic. Alice Lichtenstein
citizens crisis devote explaining feelings fellow means remedy shall
reflection, which I shall devote to explaining to my fellow citizens what my feelings are on this crisis and the means to remedy it. Jacques Chirac
citizens complete dramatic gasoline increases prices rational severe state
Recent, severe increases in gasoline prices in my state are, to say the least, baffling. Our citizens are demanding, if not complete answers, at least some rational justification for this dramatic price increase. Bob Taft
citizens fattening helping policies
Our policies are immoral. This has nothing to do with helping the citizens of China. This has to do with fattening the wallets of American big business. Randall Terry
citizens economy life quality tourism
Our quality of life of our citizens is impacted by the tourism economy that we have, Wayne Gray
citizens decided determine expenses income money needed opposed ordinary raised
Ordinary citizens have to look at their income as opposed to their expenses and determine where they're going to make cutbacks, ... They just decided they needed more money and raised taxes. Jim Turner
citizens compelled force higher obliged
Ordinary citizens are obliged and, if need be, compelled by force to meet their commitments. But let higher obligations of an international order be involved, and governments repudiate them, more often than not with a disdainful shrug of the shoulders. Charles Albert Gobat
citizens law peace prevails prosperity
Peace and prosperity prevails when citizens are law abiding. Sam Veda
citizens intent safety survivors
Our only intent was the safety of the survivors and the citizens of this state. Robert Stewart
citizens eu proposal
Such a proposal would show citizens the EU was working in their interests. Bertie Ahern
hampshire jeff kentucky
such established Clinton-haters as Jeff Sessions of Alabama, Mitch McConnell of Kentucky and Judd Gregg of New Hampshire have prominently co-authored legislation with Mrs. Clinton. Scott Reed
hampshire
New Hampshire out-played us for most of the first half, Mary Shea
hampshire repeat streak truck winner
New Hampshire has never had a repeat winner in the truck series. I'd like to keep that streak alive. David Reutimann
hampshire
New Hampshire has always done well in this ranking. Scott Morgan
hampshire happy talk
We're happy about tonight, OK? We'll talk about New Hampshire later. Laura Halldorson
hampshire standards
I think what you're going to find is that the standards in New Hampshire are permissive, not descriptive. Kenneth Relihan
hampshire manage though
The restoration comes not only from the landscape and air, though they play their significant part, but from the people. I feel a strong need to be in New Hampshire for as much of the summer as I can manage it. David Souter
hampshire iowa somebody
Ridiculous, ... there is nothing like Iowa and New Hampshire to make somebody look better. Stephanie Cutter
hampshire people
Immigration, of course, in New Hampshire is - it's not something that you see every day. It's not like talking about it in Texas, where people have a much more explicit sense of it. Evan Osnos
health money
Relationships, career, aging, empty-nest syndrome, health and, most importantly, money issues. Karen Zager
health oral overall regular
Oral health is just as important as getting a regular physical. It's not just about getting a cavity filled, it's about the overall health of the individual. Jennifer Williams
health housing local plan potential risk warn york
Other than New York City, these local housing authorities had no plan to warn their tenants of the potential risk to their health and safety. Stephen Horn
health picking stocks trying
Picking your own stocks is like trying to diagnose your health yourself. Joe Battipaglia
health healthcare illnesses people serious
People who need healthcare the most, those with serious health conditions, with illnesses and disabilities are going to be potentially harmed in a very significant way by this proposal. Ron Pollack
healthy alive want
I'm not the healthiest, but I am healthy. I'm healthy to the point where there are things that I have to eat that I don't want to eat, but I eat it because I'm enjoying staying alive. Bill Cosby
healthy therapists persons
All the therapists would tell me was that I was the only healthy person they knew. Bidzina Ivanishvili
healthy behavior unpredictable
Neurotic behavior is quite predictable. Healthy behavior is unpredictable. Carl Rogers
healthy breakfast gluten
I love pancakes, and I actually do love healthy stuff. Like, I love gluten-free or whole-wheat pancakes. Breakfast is my favorite meal. Ashley Tisdale
help nervous regardless
Regardless of who I'm facing, if I'm going to be nervous it's not going to help the situation. Scott Baker
help kicked knew last reed sure tried
Reed just made the shot. We said in the huddle to make sure we knew where he was on the last play. We tried to help on Chad, but he kicked it out and we couldn't recover. Herman Sanders
help improve looking passing relay running team work
Our relay team did well. We just need to work on passing the baton, but that's something that we can work on and improve on. Also, not looking back while we're running will help out. Pedro Marquez
help india relations
Our relations with India will help Indo-Pak relations. King Abdullah
helps oregon rate
Oregon has a lot of in-migration, which helps to keep the unemployment rate (higher). Brian Rooney
helping learning process
Part of his learning process is helping other guys. Lee Janzen
help people recovery trying
Part of what we're about now is trying to help people come up with their own recovery plans. Rob Gorman
help liked paul people projects
Paul Wellstone was a person who really would have liked to see something like this happen. Projects that help people in need are what he wanted; it's really fitting. Nathan Thompson
help kids lyrics people song themselves whether
Our lyrics are about a lot of things. They are not very introspective. For example, the song 'Panic Prone' is about drugs, this idea about kids getting drugged up and medicating themselves and whether to help people or not help people at all. Sam Loeffler
industry oracle problems sap success tremendous
Oracle has tremendous problems being industry expert. SAP has had more success at that end. Joshua Greenbaum
industry people privacy secure
People in the industry feel it's more of a privacy enhancer because it's such a secure way of identification. Kevin Haggerty
industry surplus
It is a touchy subject. But in any industry there is a surplus of unusable goods. What do you do with them? Buster Brown
industry
It is an industry that probably has too much capacity. It's probably too fragmented. J. Horton
industry people shift
I think it was a shift in the industry for the people of color. Halle Berry
industry steel
I think that's pretty important from a reputable, well-known independent steel industry analyst." () Alan McCoy
industry ladies men race rider seen superior though women
I think I'm the only professional horse rider from the movie industry. Strangely, I've seen no men from the industry at equestrian events. Though I've seen some ladies like Diya Mirza and Lara Dutta at the race course. Women, by the way, make superior horse riders. Randeep Hooda
industry reason soon
I have been working more, ... That's true, and the reason I'm working more is this is an extraordinary opportunity. My industry and in fact, every industry soon is going through this tectonic change. Larry Ellison
industry learn lose older walked
I didn't lose that fight, ... I walked away because of promotional disputes. That was hard, after being in the industry so long. But the older you get, the more you learn the business. Glenn Johnson
lowest point rates view
It is and it isn't. It is from the point of view that rates are the lowest they've ever been. Mark Kantrowitz
lowest number passed truman
The 112th Congress passed only 220 laws, the lowest number enacted by any Congress. In 1948, when President Truman called the 80th Congress a 'Do-Nothing' Congress, it had passed more than 900 laws. Juan Williams
lowest proudest rookie thrown
He's been thrown into the fire. It was the lowest of the lows. In my rookie year, he was getting booed off the field. Of anybody, I'm proudest of Matt. Steve Hutchinson
lowest school
When you're a cash-strapped school system, you're going to go to the lowest bidder. The lowest bidders are the ones who are going to export. Jim Puckett
lowest morale point since
Morale is at the lowest point since I've been here. David Davis
lowest sort
My father was highbrow: writing long biographies of Dante and stuff like that. Ghostwriting sportsman memoirs? That was sort of the lowest of the low. David Lagercrantz
lowest newspaper
A newspaper is the lowest thing there is. Richard Daley
lowest quarters second
Traditionally the first and second quarters have the lowest losses. Dave Dasgupta
lowest possibly round shoot tomorrow
Tomorrow I've got to do it again, I have to shoot the lowest round I possibly can. Vijay Singh
national orders regarding security
Orders have been issued regarding this by the Palestinian National Security Council. The Jerusalem
national quite wines
Our wines are doing quite well in national and international competitions. Steve Gibson
national personal portion savings small total
Remember, personal savings is only a small portion of total national savings, Bruce Bartlett
national perceived product regional sell united
We now have a national product we can sell in United States, ... When you're perceived as a regional sport, you can't sell national sponsorship agreements. Bill Daly
national
We need a backstop of a national catastrophe fund, Edward Collins
national team
I think it's (the national team selection) a little bigger. Chris Bosh
national single surprising tight trying
I think that when they went out they were a little tight because they were trying too hard. But that's actually not surprising to me in that every single one of them, this is the first national championships. Tanya Chaplin
national successful year
It is Julia's first year on the national team, and she's been successful in downhill. Aldo Radamus
national
I think of it all the time. I think we could be national champions. But even with us not out there, I still think we can be. Curtis Sumpter
necessary prevent utility
That was not necessary to do what he did to her body. That's a utility to prevent screaming. Vernon Geberth
necessary urgent
I think this is so urgent and necessary that this is what I have to do. Cindy Sheehan
necessary provisions security wish work
It is not the U.N.'s wish to have these barricades and things in place, however, as part of security provisions for doing our work here, they have been necessary in the past. Adrian Edwards
necessary neither nor president
It is neither necessary nor appropriate for the president to testify. Charles Ruff
necessary
It is extremely necessary to realize that the world doesn't only have one way of seeing things. Christian Louboutin
necessary weapon win
He just did what was necessary to win the game. And having that weapon is valuable. Jay Wright
necessary time
He's got time to do what's necessary to get us where we need to be. Brian Cashman
necessary
If it's necessary to join a caucus and get a committee assignment, I'll do it. Angus King
necessary subject wear
If it isn't necessary I would rather not subject my skin to too much, so if I don't have anything special to do for the day, I try not to wear any make up. Amanda Schull
perspective vision earth
Which aspects of our nature will prevail is uncertain, particularly when our visions and prospects are bound to one small part of the small planet Earth. But up there in the Cosmos an inescapable perspective awaits. Carl Sagan
perspective stuck
I was kind of stuck in that place where the only thing I could write about was through the perspective of me being dead, What to Do When You Are Dead. Ben Jorgensen
perspective
I can't really get any perspective on it at the moment, Matthew Pinsent
perspective position practical
From a practical perspective, any telecom manufacturer has to have a big position in China. Nick Ingelbrecht
perspective step
From my perspective, it's a big step forward. Larry Brown
perspective quite smoothly transition
From our perspective, the transition is going quite smoothly overall. Jonathan Burns
perspective
From our perspective it would be a positive. Brian Smith
perspective shows
From most of these shows you get a different perspective, Jonathan Littman
perspective
From his perspective we know what he would have said -- he had no regrets. David Wagler
possible run staff
Our staff is incredible. Without them it wouldn't be possible to run this event. Damon Ristau
possible river step twice
It is not possible to step twice into the same river Greek proverb
possible
It is likely? No. Is it possible or plausible? Yes. Tim Hibbitts
possible soon trying
I was trying to get it as soon as possible and get to where there were no defenders, find a clearing, and score. Nick Harper
possible seem sink time took
It didn't seem possible and it took a long time to sink in. Korey Rowe
possible worst
I don't feel any pressure. I don't think this has got anything to do with pressure. Sometimes you just play really well, and then get in a slump. Now is the worst possible timing. Tomas Vokoun
possible soon sure
I'd like to see them as soon as possible and get them out. I'm sure they're probably going crazy, they're not used to being in a kennel. Robb Felton
possible
for working with us to make this possible so quickly. Kiki Vandeweghe
possible pressure race win
For sure, it's possible to win the championship. There's always more pressure than normal, but we try to win this race like we do in other races. Valentino Rossi
programs running wrote
Some of the programs I wrote there are still running maintenance free. Fred Siget
programs simply stopping view
Our view is that stopping their programs is simply something they have to do. Christopher Hill
programs together
We were able to put together a packet of programs and get her into a house. Rod Williams
programs spent
We don't know if any of it's going to be funded at all, and if so, we don't know what programs it will be spent on, David Heil
programs send stay touch via whenever
We stay in touch pretty regularly, via e-mail or the phone. He'll send me programs and I'll tell him how I'm feeling. He'll give me paces and whenever we have the opportunity, we'll get together. Kevin Eastler
programs students
We don't want to be adversarial but we see these programs that are adversarial to the students. Tim Vonville
programs protect seniors sit
We as Republicans understand that we have got to protect these... entitlement programs - these entitlement programs for our seniors today. And we have to sit down and have a discussion. We need more ideas on the table. Eric Cantor
programs sales
The programs were more about 'reallocating sales' than stimulating demand. Robert H. Connelly
programs together
The programs are coupled together by their funding. Jack Toney
proudly records stage
Records are not important to me at this stage and I don't consciously think about them, but they are something I will be able to look back on proudly when I have finished. Ryan Giggs
proud school
Our school has never done anything like this. We've established something to be proud of at Auburn Riverside. Julie Futch
proud scots liverpool-fc
Although I'm a Scot, I'd be proud to be called a Scouser. Bill Shankly
proud looks my-family
I just wanted to do something that had some meaning that I can look back and be proud of, that my family can look back and be proud of. Big Sean
proud seen team win
I was just proud of our whole team. This is a team win if I have ever seen one. From the goalie out, we competed. John Torchetti
proud tough
That was a tough loss. But they battled back and I was proud of them. Sammy Day
proud streak
That streak is really important to us. We are proud of it and want to keep it going as long as we can. Catherine Young
proud
That's awesome. I am so proud of all of you. Stacy Dent
proud
I was proud of how we competed, but they were able to take us out of some of the things we like to run. Ron Hassler
providing resources
He's going to put all his resources into providing for his family. Mike McGuire
providing
My definition of 'innovative' is providing value to the customer. Mary Barra
providing trick
A log-in simulator is a program to trick some unknowing user into providing their user name and password. Kevin Mitnick
providing
We're not just providing shelter, we're providing housing. Todd Swindall
providing support terms
We have to see the follow-through in terms of implementations and providing support for foreigners. Charles Wang
providing run windows within
We are not providing a way to run Windows within OS X. Natalie Kerris
providing service taking taxpayers
I have the same feeling, you know. We're taxpayers providing a service to the needy, and somebody's taking advantage, and that is wrong. Rick Jones
providing respect service speed transit trying
They're trying to speed up their transit times in respect to providing better service for their customers. Tom Krause
providing respect
We wanted to respect him and that is why we are providing the appropriate honors, James Perkins
quality
There's some quality you get when you're not totally comfortable. Beck
quality century despise
Throughout the centuries we have projected on to the wolf the qualities we most despise and fear in ourselves. Barry Lopez
quality whatever
We now know, he didn't have anything to do with the device. He didn't have anything to do with the attack. So what does that say about the quality of whatever the polygrapher was doing?. Robert Dunn
quality safe kind
Love will keep us safe when we commit to choosing the kind of qualities, characteristics, and relationships that we would recommend to someone we love. Bill Crawford
quality acting way
Acting engenders and harbours qualities that are best left way behind in adolesence. Carrie Fisher
quality clubs passports
When you represent a club it's about values and qualities, not about passports. Arsene Wenger
quality ran russians skating totally
I think they just ran out of steam. I think they have the same quality of skating that the Russians do, and that it's totally comparable, but they just made some mistakes. Igor Shpilband
quality
When I was coming up the DC Improv was considered the best Improv out there. It's always been high quality stuff coming out of there. Bill Burr
quality water
That would have been a water quality nightmare. David Waller
sought truth
Our family, from day one, has only sought the simple truth in this matter. Sam Sheppard
technical
When I am hiring, I look at the technical qualifications. Michael Harris
technical
We like to say at Khosla Ventures, and this is one of the reasons to do what we do, we'll take technical risks that nobody else will. Vinod Khosla
technical trained
There wasn't much technical terminology, and then, most academics are not trained in writing. And there is what is probably worse than ever before, the growing use of professional jargon. Stephen Jay Gould
technical time various
There's always pressure on filming. There's the weather, people, various different technical problems. There's always pressure! And there's never really enough time for anything, really! Sylvester McCoy
technical
We want to let you use a Mac, or Windows PC, or iPad, or Android, without having to think about any of the technical details. Arash Ferdowsi
technical
There's really not much that's technical to it, Jim Anderson
technical
The scholarships don't necessarily have to be used at a university. If someone wanted to go to a technical school, or even something like hairdressing school, they could use it for that, too. Tony Giarrusso
technical
It's been a very technical evacuation for the people. Melissa Wilson
technical
That may well be a technical thing - it's something I will look at during the winter, Nick Knight